Establishment at Safi of a Number dedicated to remote psychological support

Maroc-Covid19: Establishment at Safi of a Number dedicated to remote psychological support

Safi – The Provincial Health Delegation in Safi has set up a telephone number dedicated to psychological support for people suffering from anxiety or stress in this exceptional circumstance caused by the spread of the new coronavirus ( Covid-19).

This number ( operational since last Thursday, via the WhatsApp application, allows users to contact a psychologist working for the Health delegation for practical advice on how to manage anxiety and stress or in their children.

Thus, the psychologist in charge of managing this number offers psychological help seekers, during 04 hours (2 p.m. – 6 p.m.), attentive listening in favor of psychological support capable of better managing their worries and anxiety. .

In a statement to the MAP, the psychologist in charge of this operation, Said Amchimach, pointed out that the coronavirus pandemic has caused a state of panic and fear in some people with fragile psychology.

This reality motivated the establishment of this number dedicated to remote psychological support, he explained, noting that the majority of the calls received relate to the anxiety generated most often by this flow of fake-news, misinformation, rumors and false data on the pandemic.

The concerns of people also concern and in particular the modes of transmission of this virus, he wanted to clarify.

“Our role through this initiative therefore consists in rectifying this erroneous data and in releasing these people from the fear and stress caused by the pandemic”, he said.

Mr. Amchimach estimated that this initiative was favorably received by the Safiots as evidenced by the large number of calls received during these 04 hours of work.

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“During these first two days, we noticed that direct communication with people helps to dissipate their fears and worries and to prepare them for a better adaptation to these particular circumstances. The goal is to help them lead a normal life during this period of health emergency declared to stem the spread of the new coronavirus ”, he concluded. (

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