Not long ago it was still necessary to go to a bank branch to make a simple transfer to a relative. The jump from financial institutions to digital services has not been easy, especially when it comes to generating confidence and security for their clients. Computer security has become an indispensable element to offer a comfortable banking experience, even more so when Spain is the fifth country in Europe that most users access banking from a mobile device, with more than half of its population (52% ), according to the report "Mobile in Spain and in the world 2018".
Financial institutions are aware of the importance of developing new protection mechanisms for clients, such as biometric authentication techniques, and therefore spend up to three times more on security than non-financial organizations, according to a report prepared by Kaspersky Lab and B2B International. Faced with this reality, experts from N26, the first global mobile bank, have elaborated the five golden rules that every entity must follow to avoid computer attacks that compromise the security of your clients' accounts:
– Implement systems that value transactions according to the risk and that are activated when they detect unusual operations. Thanks to these features, customers are aware of the movements of their account and can confirm the payment without having to constantly validate each transaction.
– Automatic notifications that report in real time of each and every one of the movements that occur in the account without having to access the mobile banking service or wait at the end of the billing period.
– Collaborate with security experts through a reward system that awards researchers for informing them about errors or vulnerability detected.
– Establish different methods of identity verification of customers to avoid opening accounts fraudulently.
– Instart several levels of access to the account to avoid unwanted access. Experts recommend that you can only use the mobile banking service on a device, but it is also important that you have to enter a password or fingerprint, in addition to a PIN to confirm any transaction.
. (tagsToTranslate) digital banking