Russian dealers of Kia do not issue diesel modifications of the Sorento of the new generation. Moreover, it refuses to issue even prepaid cars.
The company says the hitch is due to the fact that demand has exceeded supply, but according to an unofficial version, crossovers may have problems with the gearbox software.
Kia Sorento started on the Russian market on October 15, 2020. The model is offered for purchase with gasoline and diesel engines, the first is aggregated by “automatic”, the second is provided with a “robot”.
Dealers only give out cars with gasoline engines, while keys for diesel versions, writes “Auto Review” referring to the reader’s story, they refuse to transfer, despite the fact that the car is in the parking lot of the dealership. According to the sellers, cars with a 2.2 CRDi engine have a problem with the software of the robotic gearbox, and the control unit needs to be installed with a new one, without bugs.
Nevertheless, the Russian representative office of Kia, despite the testimony of witnesses, assures that “the situation is due to an unexpectedly high demand for this model.” In about three weeks, according to the company, dealers accepted more than 2,000 pre-orders.
Start of sales of the Kia Seltos crossover also accompanied by problems at the initial stage: the company prohibited dealers from selling cars with a mechanical ignition lock, which had a defect in the mechanism that locks the steering wheel in the parking position.