The amazing cost of water bills was clearly defined after a woman stated that she sometimes chose not to flush toilet water in order to reduce her water use. # 39; water.
Keighley's 51-year-old Shirley Widdop, who uses a water meter, told the BBC that her water bill would go from £ 21 to £ 31 per month, a significant difference for a person to low income.
Ms. Widdop said, "In a decent society, you should be able to wash whenever you want. Access to drinking water should be a basic human right. Any increase means that you have to reduce other things: food or clothing. "
Ms. Widdop suffers from degenerative cervical myelopathy, a disability that can lead to incontinence. She added that worrying about her water bills became even more upsetting, as she wanted dignity to be able to "clean up" without thinking about the cost.
Widdop's situation could have been even worse, after his boiler had infiltrated a wall cavity, the lost water resulting in an exorbitant bill of £ 700. Its supplier, Yorkshire Water, wrote off £ 500 as a gesture of goodwill, but it nevertheless forced Widdop to find the balance.
She said: "Even £ 200 is a lot of money when we do not have money at all.
Water bills cause people's debt
Problems related to the payment of water bills are becoming more pronounced, especially among the poorest.
A report from the Joseph Rowntree Foundation this week found that the most common types of debt among low-income households are now water bills and local taxes, in addition to other expenses such as rent and other utility bills.
According to the watchdog of the water industry, the Consumer Council for Waternearly 400,000 households were subject to social tariffs. These are special rates for people with low incomes or who have certain benefits. This is a 50% increase last year.
The watchdog suggested that as many as three million people might be struggling with the cost of their water consumption.
How water bills have changed
Water bills increased on average from £ 9 to £ 405 during the 2018/19 tax year, despite significant regional differences.
For example, while those in the North West saw their bills rise by £ 18, South West Water households saw prices drop by £ 14.
Ofwat, the regulator of the sector, pushed the companies of water supply to reduce their bills of 5% in real terms between 2015 and 2020. It negotiates with the suppliers what they can invoice later, have promised consumers to save between £ 15 and £ 25 a year.
Reduce the cost of your water bill
One of the big problems with the cost of the water bill is that there is not really any competition, each region being managed by one supplier. As a result, you can not buy more from a competing supplier, unlike other domestic bills.
If you use a water meter and your bill is based on your actual consumption, like Mrs. Widdop, your only way to control your bill is to reduce the amount of water actually consumed.
For more tips on how to reduce the cost of your water bill, see our guide.
If you are having trouble coping with the costs of your water bill, it is very important that you contact your supplier as soon as possible because they are committed to providing increased financial support to thousands of local customers. 2020.