A RYANAIR passenger requested a refund after paying an extra seat for a window only to find that his row didn’t have one.
Annoyed client Marcos Molina turned to Twitter to express his frustration at paying extra for a window seat that didn’t have a window.
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Marcus, who lives in Germany, shared his “failed trip” online Thursday after the flight from Berlin to Ireland.
He said to Dublin Live: “It’s really annoying because the point of paying extra is getting those little updates.
“You know, pay more to feel more comfortable, or at least as comfortable as a narrow plane.”
The Puerto Rican said he had to pay extra for his return trip because he had been booked in the same return place.
He is now calling Ryanair to refund the extra money he spent on the job.
Ryanair charges customers more to ensure certain seats, including those with extra legroom or those closest to the front of the plane.
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It is difficult to tell through the Ryanair website which seats in the rows actually have windows next to them, but the budget airline told customers that it was warned that there are no windows during the process.
A Ryanair spokesman told Sun Online: “There are three seats on all Boeing Next Generation 737-800s that have no windows.
“Customers who choose to purchase these seats are informed of this fact during the booking process on the website.”
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