PHOTO FILE: A new Samsung Galaxy S10 smartphone is used by a journalist at a London press conference, in Britain 20 February, 2019. REUTERS / Henry Nicholls / File Photo
SEOUL (Reuters) – Samsung Electronics Co. Ltd said on Thursday that it will put in place a software patch to fix fingerprint identification problems on its Galaxy S10 smart phone.
A British user of the Sun newspaper this week said a fault on his Galaxy S10 allowed him to unlock it regardless of the biometric data recorded in the device.
Having purchased a third-party screen protector, her husband was able to unlock his phone using his fingerprint, although he was not registered.
The issue can occur when several protector patterns are identified that come with silicone phone cases combined with fingerprints, the South Korean technology giant said in an announcement on his customer support app.
KaKaobank online in South Korea said that customers should stop using Galaxy 10 fingerprint recognition function to log into its services until the issue is resolved.
Réalt S10 series phones have an in-display sensor in March, which uses ultrasound to detect fingerprint ridges, which Samsung enjoyed as a “revolutionary” biometric authentication feature.
Reporting at Ju-min Park; Edited by Stephen Coates and Edwina Gibbs
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