“Magnet” is ready to invest 50 million rubles in startups – news retail and retail

June 17, 2020, 09:43

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Russian retailer “Magnit” jointly with the Fund “SKOLKOVO” has launched the accelerator in search and introduction of new technologies — MGNTech, write “Vedomosti” with reference to the representative of “Magnet” and the representative of Fund “SKOLKOVO”.


Source: “Magnet”

The retailer plans to Finance the selected projects and start-UPS in 50 million rubles by the end of 2020. Startups that will participate in the accelerator MGNTech, will present to the Board of Directors and employees of the business areas “Magnet” pilot projects in several industries: financial technology, Biomedicine, unmanned management, data analysis, etc.

According to the Director of retailer John Dunning, thus the “Magnet” will be able to find new solutions to improve business processes. The results of the implementation of projects of participants of the accelerator in “Magnet” the company plans to receive in the years 2021-2022 total economic effect of not less than 1 billion rubles.

The accelerator according to the representative of “Magnet”, running under the strategy, digital transformation, which
retailer
said in February 2020.

Magnit has launched a system control repairs. Details of the project

“Magnit” shares with the suppliers information about the product and increases sales

“Magnet” is looking for innovative IT solutions

“Magnit” has signed a strategic agreement with “1C” at SPIEF-2019

Earlier it was reported that “Magnet” in may has recorded a surge in sales of beauty products.

In addition, the “Magnet” has started to monitor the queues in supermarkets.

Retail.ru

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“Magnet”

“Magnet” is one of the leading retail chains in the food trade in Russia, the leader of the p…

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The article refers to the themes of: Research and ratings, automation in 1C

Source: Vedomosti

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Consultants “M. Video” was released online news retail and retail

On 15 June 2020, 13:23 2907 views

Network “M. Video” in the framework of the model One Retail has launched a website and mobile app personal video consultations. The buyer can see the major appliances for the home, get expert advice and best personalised offer in any convenient location, communicating with the seller through the website or mobile app.

LariBat / shutterstock

“M. Video” offers a single contactless buying process and selection of equipment at any point of contact on the website, mobile app and retail stores. Consultants M. Video use smartphones with special software that can identify the buyer and make a personal offer. Online consultations will allow them to communicate with customers on the sales floor but also in any other place where it is convenient for the buyer. Using video call with a specialist retailer, the buyer will receive information about the desired product, will see the model from different angles, discuss all the details of the purchase.

Consultants “M. Video” through a video call can not only show the technique on the trading floor, but in real-time to verify the existence of the desired model in stock, compare the price with other offerings on the market. The buyer will receive the most advantageous offer taking into account the current promotions and available bonus rubles.

M. Video is completely transformed into online business, and in the framework of the model One Retail, combining all the advantages of shopping online and in stores, we offer clients the same level of service at all points of contact. For example, you can choose a smartphone app and pick it up after 15 minutes in the shop, or, conversely, to look into the store, shoot the QR code using our mobile app and then pay for the purchase, on turning to the cashier. Video consultation is another step in this direction, and now our experts can help not only in store but also online. The pilot project showed that every third video consultations end up buying. The important role played by new experience, personalized offers and personal acquaintance with the goods,” says managing Director of “M. Video” Dagmar Ivanova.

At the moment the service is consulting on video available to users from Moscow, St. Petersburg, Rostov-on-don, Saratov, Voronezh, Krasnodar, Tver and Kaluga. To communicate with the store through a video call you need to go to the page for the product on the website or mobile application, “M. Video” and click on “View live”. The seller will connect to live broadcasts from the trading floor of the shop and will demonstrate a refrigerator, a washing machine, a TV or built-in appliances with your smartphone. Client enable video calling is not necessary. After the consultation, staff will help to arrange pickup from store, home delivery or send product information by email. In the personal Cabinet on the website and the application provides secure payment by credit card or using mobile payment services, to reduce the number of social contacts.

Earlier it was reported that “M. Video-Eldorado”: the smartphone market in may, returned to growth.

Moreover, “M. Video-Eldorado”: the sale of laptops in Russia in April rose by almost 70%.

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“Tape” will e a “Gal” at work in 9 stores news retailers and retail

10 June 2020, 12:39 6868 views

Lenta announces the expansion of the project to expedite customer service. Chat-bot Set Galya will work in ten stores.

Source: Lenta

Lenta will continue to use a chatbot Set Galya to work with privileged operations at the box office and will expand the project to 10 stores. In the first “pilot” hypermarket chat-bot helped cashiers two months: the evaluation of the effectiveness of handling requests with cash accelerated in 6 times, and saving time was 60 hours per month. Set Galya allows the cashiers to perform operations that previously required personal involvement of a chief cashier: removing items from a receipt, the cancellation position and the change in the number of purchases. Senior teller
receive, through the chat-bot generated the query from the cash register system and one click confirms the operation.

The pilot project took place in the hypermarket “Lenta” on the Avenue Obukhovskoy defense in St. Petersburg, where the box office is more than 4000 of preferred operations in the month. Measurements were taken of the speeds for each operation. Using chat bot improves quality of service: the buyer spends the least time on making a purchase and contact with fewer employees, which is especially important in the current situation. Employees cash lines of “Tape” also praised the interface of the solution and speed of implementation of the usual process in electronic form.

Earlier it was reported that “Lenta” has started the service of ordering and pickup of goods from the hypermarkets.

In addition, the “Tape” will accelerate business transformation through innovation and startups.

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Lenta, a Russian hypermarket chain. Operated by the company “Lenta”. Head office n…

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The article refers to the topics: FMCG, food retail, alcohol, sales staff
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Report from the University of Bonn: Hygiene Institute considers the square meter limit to be incomprehensible

Galeria Karstadt Kaufhof criticizes the 800 square meter limit when shops reopen. An expert opinion commissioned by the department store group is now available. .

Despite easing, the crisis is not over for the trade

Berlin Even if the first retail companies are allowed to reopen this Monday, the corona crisis has not ended for the industry. Commerce and real estate industry renewed their criticism of the different approaches of the federal states. Chancellor Angela Merkel (CDU), on the other hand, warned against an “opening discussion orgy” in a meeting of the CDU presidium on Monday.

“Opening stores up to 800 square meters is a step in the right direction,” said Stefan Genth, chief executive of the Handelsverband Deutschland (HDE), the Handelsblatt newspaper. “But this limit also means that many frequency providers in the city centers are still closed.” That continues to threaten the existence of many companies.

The federal and state governments had agreed last week that after five weeks of closure, smaller shops should be able to reopen this Monday. The handling is very different.

In Hesse, North Rhine-Westphalia, Hamburg and Saarland, among others, citizens can once again shop in shops with a sales area of ​​up to 800 square meters.

The shops are also opening in some eastern German states – such as Saxony-Anhalt and Mecklenburg-Western Pomerania. In Berlin, on the other hand, the Senate does not want to take its first decisions until Tuesday.

Controversial size question

“Last but not least, the technically unoccupied number of 800 square meters for the trade, but also the different handling of product ranges clearly raised questions,” said Andreas Mattner, President of the Central Real Estate Committee (ZIA), umbrella organization of the real estate industry, on Monday.

There is still controversy as to whether the rule on the size of shops also applies to shopping centers in general and they have to remain closed – or whether smaller shops can also open there.

“The cost pressure on dealers is increasing,” warned Genth. For most of the shops that are now reopening, the following applies: “100 percent costs with subdued sales expectations.” Therefore, landlords should approach their tenants in order to agree on good terms by the end of the year.

In many cases, it may still be appropriate to reduce rental costs to 50 percent until sales have returned to normal. “Otherwise, the big wave of bankruptcy threatens after the end of the closure phase.”

The imperative of the hour is to maintain the occupancy rate. “The tenant you lose is not so easy to replace in three months. It can be the economically better option to support the tenant, ”said Genth.

Real estate industry demands a commission

The umbrella organization for the real estate industry called for the setting up of an advisory committee to advise on how retail can resume operations. In addition to virologists and representatives of the Federal Government’s Council of Experts, this association should also include associations that focus on the areas of commercial and commercial real estate.

“This commission could deal with the much criticized rule for opening shops only up to 800 square meters and the still very different handling of ranges and distance regulations for visitors,” said Mattner.

In addition to this, ZIA President Mattner called for temporary tax framework conditions to be created for stationary retail, which would ensure that the retailers had much-needed liquidity. In addition to the tax deferrals that are currently possible, stationary retailers could be temporarily exempted from part of the additional VAT payment, ”said a statement on Monday.

Sales tax paid by the customers on the income would thus remain in the economic result for the dealers. “This would give retailers more liquidity to ensure their economic survival and thus jobs and diversity in city centers.

The burden on trade tax could also be reduced. Currently, spending on “rent and lease interest” has increased the tax base for trade tax. “If this assessment factor were not added,” says the association’s statement, “the rental retailer would be relieved of economic burden as a result of lower trade tax.”

More: The call for state aid does not stop. The real estate industry is particularly demanding support for three sectors – but not only in the form of emergency aid.

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Consumer advocates criticize voucher solutions for canceled trips

Frankfurt The corona crisis turns the lives of citizens and entrepreneurs upside down. Strolling through the shops, eating out, attending concerts, traveling – all forbidden. Against this background, different types of vouchers are currently being offered to consumers. They are intended to compensate for the costs of travel and events that have already been booked – or to support retailers and restaurants during the time of shop closure. What consumers have to consider.

Cultural and sporting events are canceled nationwide. As a result, customers cannot use their concert tickets, theater tickets or soccer season tickets. In such cases, the federal government decided at the beginning of April that organizers may issue vouchers to customers and that they would be valid until the end of 2021. If consumers don’t redeem them by then, organizers will have to pay the money out. The approval of the Bundestag is still pending. According to the previous rules, organizers had to refund the money two weeks after a cancellation.

The rule should apply to tickets bought before March 8th. It also applies to season tickets, such as museums and gyms. The government’s aim is to protect companies so that they do not run into liquidity shortages through a large number of recoveries.

Consumer advocates, on the other hand, criticize the planned new regulation. Klaus Müller, board member of the Federation of German Consumer Organizations (VZBV), complains that consumers are burdened in an “unreasonable and unfair way”. He also complains that vouchers are not covered in the event of a bankruptcy. Should a provider go bankrupt, consumers will probably be left at the expense.

It is also controversial whether such a new regulation could even apply retrospectively. However, there are also providers who have already paid back ticket prices or at least have announced this. A prominent example: The Bundesliga soccer club Borussia Dortmund recently said that it offers ticket refunds to all fans – and at the same time thanked those who waived their claim.

Canceled trips

There is a lot of struggle as to whether tour operators can also issue vouchers to their customers instead of reimbursing the costs, as was previously the case. After all, holiday trips are not possible for the time being, and mostly this involves large sums. The so-called Corona cabinet of the federal government decided that the voucher solution should also apply to package tours and plane tickets. The government is now trying to ensure that a corresponding regulation that runs counter to current EU law is allowed.

Consumer advocates are sharply attacking the advance. “We simply consider this inadmissible,” says VZBV travel law expert Felix Methmann. He insists that funds already paid will be returned to customers within two weeks of the cancellation. “The national legislator must not violate the European package travel directive.”

Methmann demands that the travel industry be helped with a travel security fund that is set up specifically for this purpose. “This has to be dealt with quickly now,” he says.

Roughly speaking, the federal government would set up a fund from which travel companies can withdraw money for repayments to customers. The companies would have to repay these funds to the fund within a few years.

The VZBV legal expert points out that even in this case, vouchers would not be protected against bankruptcy and that customers might not receive any consideration in return. “We fear that issuing vouchers will only postpone the problem for tour operators. After the crisis, when customers redeem the vouchers, the companies don’t get any fresh money either. ”

Some tour operators are already paying back easily. Others embrace customers by granting a credit for their next vacation in addition to the voucher.

If there are difficulties with the repayment, Marija Linnhoff, chairwoman of the association of independent, independent travel agencies, advises not to let go: “In such cases, customers have to write to the tour operator themselves – sometimes several times,” says Linnhoff.

“I can only recommend customers: If you want your money, stay steadfast and if necessary point out that you should hire a lawyer.” Even those who have received a voucher from the organizer without being asked and would prefer the money should, according to Linnhoff, ” send it back immediately and insist on repayment ”.

Voucher from local dealers

Restaurants and shops have been closed for more than four weeks, as have cafes, hairdressers and theaters. Some stores are allowed to reopen this Monday under strict conditions. Hairdressers have to wait until May 4th, and restaurants remain closed indefinitely.

In order to support local companies, various internet portals have been created over the past few weeks, on which consumers can buy vouchers from their favorite shops. The idea: You pay the voucher now, provide the company with liquidity and help so that it can open again according to the Corona restrictions.

One of these platforms is called “PayNowEatLater.de”, a similar offer, “Hilfelokal.de”, was developed by the financial start-up Optiopay and is being used by the retail group metro supported. There are also regionally limited providers such as “HelfenFRM.de” in the Rhine-Main region. The platforms charge a fee for their services. At “HelfenFRM.de” the customer pays an additional four percent of the voucher value for processing. At Optiopay, almost four percent are usually charged to the retailer.

The users usually receive the vouchers by email. Oliver Buttler, expert for consumer law at the Baden-Württemberg Consumer Center, explains the validity period: “A voucher is generally valid for three years. For example, if a season ticket is involved and the price rises within these three years, the consumer may have to pay the surcharge himself. ”

However, some of the platforms differ: With “PayNowEatLater.de”, the vouchers should be valid for at least three years. At Optiopay, on the other hand, retailers can individually decide on the validity, so vouchers that are only valid for one or two years are also common. The provider bases the flexibility on the fact that the offers are subject to price fluctuations.

At the same time, vouchers from local companies also run the risk of customers being left empty-handed. Buttler warns: “The customer bears the risk in the event of insolvency.” The cooperative insurer R + V also discovered the lack of insolvency protection. Last week he launched the “VR-ExtraPlus Hilft” portal – a separate variant of the “Hilfelokal” platform. Vouchers for a maximum of 10,000 euros are secured for each company. However, the sum can be reached quickly. According to R + V, it reserves the right to raise it later.

More: This is how insurance customers can save in the corona crisis.

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Michael Käfer wants to bring delicatessen to retirement homes

Munich An employee once called his boss Michael Käfer the “Chief Emotional Officer”. The delicatessen king is not only responsible for the salvation of his customers, he is also always concerned about the mood of his employees.

Käfer now travels a lot in its own stores. The stress there is currently particularly high for the employees there, he tells the Handelsblatt. It is unusual to work with a mask all day. It helps if the boss comes by personally.

And the trade is also going very well. Champagne and other luxury goods are less in demand, but interestingly, people are currently buying more meat and sausages.

“People currently want high-quality home-cooked food.” The order service for the home and the online shop are also growing. Käfer is expanding its range, which will also help after the crisis.

Almost all catering orders are canceled

But none of this can compensate for the losses. The caterers in Germany are among the main victims of the crisis. In March, the industry association Leca had already written in a letter to Chancellor Angela Merkel about cancellation rates of more than 90 percent. “However, due to the high level of personnel employed in event catering, this industry is not only particularly affected, but also particularly personnel-intensive.”

There is no improvement in sight, last week the ban on major events was extended to August.

There are around 900 short-time employees at Käfer. But the entrepreneur is not afraid. “I am an advocate that you have to have a healthy optimism,” says Käfer. The country has seen even worse crises, for example the wars.

His group of companies is also well prepared for a longer crisis in terms of liquidity. “We don’t have to worry about existence.” And so he is able to see the crisis as an opportunity. Some competitors will probably not last as long. He also used the time to optimize the processes. “Productivity is usually not particularly high in the service sector.”

But above all, he also developed new offers. He has already organized virtual birthday parties, for example. Guests are connected via video conference, food and drinks are delivered to everyone personally in a box.

Three-course menus for retirement homes

And from this week, Feinkost Käfer will be supplying retirement homes that have to close their kitchens because of Corona. The capacities in the kitchen of the party service in Parsdorf near Munich are large, high hygiene standards and refrigerated vehicles are available.

From breakfast to the three-course menu to coffee and cake, Käfer offers catering and holds promising discussions with several facilities. “It would be great if it became something.”

Feinkost Käfer is not only an institution in Munich. In addition to the parent company with delicatessen and fine restaurant, he runs, for example, a Oktoberfest tent, the restaurant in the Bundestag and catering for motorsport races and general meetings.

It will take a long time for business to come back completely, Käfer is convinced. “I’m already happy to be back at 50 percent at the beginning of next year.” Hardly anyone in Munich believes that the Oktoberfest will take place this year. Officially, the decision about the Oktoberfest will be made in June.

But the market could also shrink beyond that. Some companies will probably consider whether it will not continue to hold meetings and gatherings virtually in the future. “I don’t know whether the industry will ever reach 100 percent again,” says Käfer. But the entrepreneurs shouldn’t just moan now. “It is important that we think positively and are brave.”

After completing his studies, Michael Käfer opened the P1 luxury disco in Munich in 1984. Four years later he entered the business of his father Gerd and his uncle Helmut, and in 1995 took over the delicatessen and gastronomy alone.

Regional food instead of fruit from distant countries

In the beginning, the junior focused on strong expansion, an IPO and sales of 250 million euros were the goal. Not all plans worked out, from then on Käfer continued on a more moderate but sustainable growth path. Instead of flying fruits from exotic countries, regional products have been in demand for him in recent years. This trend is sustainable, says Käfer. He has now hired two sustainability specialists.

Even if the shutdown hit him hard, Käfer does not want to complain about the measures. Germany is one of the changes that can best cope with the crisis. “I have to pay a huge compliment to the welfare state,” he says, among other things, with regard to short-time working. “I understand even more that you have to pay high taxes.”

More: This is how the corona crisis affects retail, industry and hospitality.

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Karstadt Kaufhof complains about opening branches in NRW

Kaufhof in Cologne

The owner Signa merged Karstadt and Kaufhof and has been running them under the common name Galeria Karstadt Kaufhof since March.

(Photo: picture alliance / dpa)

Dusseldorf The ailing department store giant Galeria Karstadt Kaufhof is taking legal action against the closure of its branches in the corona crisis. The group has filed a lawsuit against the Münster Higher Administrative Court against the fact that department stores in North Rhine-Westphalia are not allowed to open.

According to the court, the country has now been given the opportunity to comment. A decision could be made in the coming week. A group spokesman initially did not want to comment.

Galeria Karstadt Kaufhof with its 28,000 employees is particularly affected by the store closures. Except for food and drugstore departments, which are separately accessible, all houses must remain closed due to the corona crisis.

According to the company, the company therefore misses a turnover of around 80 million euros every week. If the closure lasts until the end of April, the loss of sales should have totaled half a billion euros.

The governments had announced that the shops would gradually reopen on Monday. However, in a first step, only shops with an area of ​​less than 800 square meters are allowed to open. The Karstadt and Kaufhof stores have an average sales area of ​​12,500 square meters.

However, the state of North Rhine-Westphalia has embarked on a special route: it also allows furniture stores, including those of the large Ikea chain, and baby specialty stores to be opened. Galeria is not covered by this regulation. Several retail chains and associations had already criticized that this would result in an arbitrary distortion of competition.

Another way out remains Galeria in North Rhine-Westphalia: The state government has already announced that it should not be possible in NRW to reduce the sales area to 800 square meters by barriers, so that it can at least partially open. Other federal states, such as Lower Saxony, had promised this.

Group struggles for survival

Due to its difficult situation, Galeria Karstadt Kaufhof had applied for self-administered protective shield proceedings in early April. The protective shield procedure is considered the preliminary stage of insolvency, follows the same rules and often leads to a regular insolvency procedure.

It is reserved for companies that are not yet insolvent, but are at risk of bankruptcy. Under the protective shield, they are safe from access by creditors for three months and should therefore have enough time to organize their finances.

As has now become known, the Signa holding company of the Austrian investor René Benko sells 17 properties from the ailing department store chain Galeria Karstadt Kaufhof. The buyers are funds from the financial investor Apollo EPF. According to the Bloomberg news agency, the purchase price is around 700 million euros. That is exactly the same amount that Benko claims to have invested in Galeria as an additional capital injection.

A Signa spokesman declined to comment on Friday. The transaction was already registered for review at the Federal Cartel Office at the end of March, and the competition authorities released the sale on Wednesday this week. Signa has been the sole owner of the troubled department store group Galeria Karstadt Kaufhof and numerous department store properties of the company since June 2019.

More: Return to normality: what the relaxation of the corona rules means for the trade

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Karstadt owner Benko sells 17 properties to funds

Dusseldorf The Signa-Holding des Austrian investor René Benko sells 17 properties from the ailing chain of department stores Galeria Karstadt Kaufhof. The buyers are funds from the financial investor Apollo EPF.

According to the Bloomberg news agency, the purchase price is around 700 million euros. A Signa spokesman declined to comment on Friday. The transaction was already registered with the Federal Cartel Office for review at the end of March. The competition keepers have released the sale.

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Banking industry doubles limit for contactless payments

Contactless payments

Since the beginning of the corona crisis, consumers have increasingly paid for their purchases by card.


(Photo: dpa)

Frankfurt / Berlin The first Girocard owners in Germany have been able to pay amounts of up to 50 euros contactless at the supermarket till Wednesday, as it were. The German credit industry (DK) doubled the limit for card payments without entering a PIN in retail from 25 to 50 euros per use. The banking industry had announced the move to support contactless payment as a “hygienic payment method” in the current situation.

The first customers can pay at dealers in Hamburg, Kassel, Frankfurt and Munich at the higher limit, as the DK announced. Comprehensive changes would then follow. “It can be assumed that numerous other retailers will switch over the next few weeks and months due to the high level of interest in this solution.”

“Contactless” means that the customer does not have to insert his credit card or Girocard into a device. The data is encrypted and exchanged with the terminal at the cash register when the card is held up in front of the reader. With small amounts, it is not even necessary to enter the secret number (PIN).

According to the banking industry, 75 million of the over 100 million Girocards in Germany are now equipped with the contactless function. In the face of the corona virus pandemic, many stores are encouraging customers to pay in this way to avoid potential transmission. Credit card providers like Mastercard had recently raised the limit for contactless payments.

More: Consumers are increasingly paying for purchases in the corona crisis by card.

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