Verbal abuse and harassment is a well-known phenomenon, among other things, that plays online, and with the next generation of consoles, Sony now intends to find a better solution to this.
On the official PlayStation blog Sony now announces a new feature for PlayStation 5 that allows players to use Voice Chat to instantly and easily report verbal abuse to Sony.
It all works by allowing players to submit a Voice Chat clip of up to 40 seconds to document the harassment – 20 seconds from the actual call with the other player, and 10 seconds from before and after the call.
The last five minutes
It is the last five minutes of the Voice Chat session that will be available for this reporting function, so you have a certain amount of time to use it before it is too late.
The reports can be sent directly via the Playstation 5 console and will be sent to customer support for listening and review, which in turn will lead to action if necessary.
For those who may be concerned about privacy, Sony can assure that feature when will be used for reporting and never to actively listen to players. The PlayStation 5 controller is known to have a built-in microphone that can strictly make eavesdropping a legitimate concern.
The feature was already announced in the latest system update for PlayStation 4, since the idea is that PlayStation 5 and PlayStation 4 players will be able to talk to each other when the new console is launched. However, the function was not well enough explained, which is why Sony is now coming up with an embroidery.
PlayStation 5 will be released on November 19.
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