A transgender woman in Arizona said this week that a CVS Health pharmacist refused to prescribe hormone therapy, which prompted the pharmaceutical firm to apologize, said the conduct violated her policy and noted that the pharmacist did not work there anymore. 19659002] Hilde Hall, who lives in Fountain Hills, Arizona, a suburb of Phoenix, said Thursday in a statement on the website of the American Civil Liberties Union that she went to the pharmacy in April after have received his first prescriptions for hormone therapy. Ms. Hall, 25, said that a CVS pharmacist refused to fill one of the prescriptions, did not provide any reason and then refused to return the prescription note of his doctor.
A spokesman for the CVS, Michael J. DeAngelis, said in a statement. On Friday, the pharmacist's conduct "does not reflect our values or our commitment to inclusion, non-discrimination and exceptional patient care."
DeAngelis stated that the pharmacist was no longer employed at CVS, but he would not say whether the pharmacist was fired after the company became aware of Ms. Hall's meeting
. Hall wrote that his experience in a CVS at Fountain Hills was embarrassing and scary.
"I was finally going to start seeing my body reflect my gender identity and the woman I always knew myself," said Ms. Hall, who declined through an ACLU "After years of working for to affirm my identity in a world where transgender people are constantly being questioned about their own knowledge, the pharmacist has refused to fulfill any of the prescriptions necessary to assert my identity. ", she said.
Hall wrote that the pharmacist repeatedly asked her and out loud why she needed prescriptions, which almost brought her to tears.After satisfying the prescription without a problem at Walgreens, Ms. Hall said that She had phoned the CVS business phone line several times to complain, but no one had responded to her concerns.
DeAngelis said the company did not answered by man appropriate to Ms. Hall's complaint because of "involuntary supervision". He said the company learned of Ms. Hall's job Thursday and spoke with her Friday to apologize directly. Some state laws, CVS allows a pharmacist to refuse to fill specific drugs if it would violate the religious beliefs of the person, said Mr. DeAngelis. But the pharmacist would be required to notify the company in advance in order to make sure that the patient would receive the medication quickly.
Hall released its story about a month after a Walgreens pharmacist refused to fill a prescription from an Arizona woman for misoprostol, a drug that can be used to end a failed pregnancy. The woman's doctor had told her that the pregnancy was not viable and another Walgreens filled her prescription.
Arizona has a law allowing pharmacists to oppose medical abortion or emergency contraception if it interferes with their religious beliefs. State law does not mention the prescriptions of hormone therapy.
The state also has no law prohibiting discrimination based on gender identity in public places.
Steve Kilar, Arizona civil liberties spokesman filed a complaint with the organization in May after struggling to get a response from CVS. She also filed a complaint with the Arizona State Board of Pharmacy, which investigates concerns over the conduct of pharmacists
. Kilar said that the goal of A.C.L.U. Helping to publicize Ms. Hall's experience was to ensure that CVS makes it clear to clients that she will not tolerate employee discrimination on the basis of gender identity. DeAngelis said that CVS was discussing ways to strengthen his guide to help L.G.B.T.Q.
In April, the Trump administration said it was considering rolling back a rule enacted under President Barack Obama that prevents doctors and hospitals from discriminating against transgender people. According to the 2016 rule, sex discrimination, prohibited by the Affordable Care Act, includes discrimination based on "gender identity" and "stereotypes" about how men or women must be present
. An Obama administration training guide published in 2016, would be a pharmacist not providing a flu shot to a woman and ask her about her non-gender-friendly appearance.
Scott Skinner-Thompson, Associate Professor of Law at the University of Colorado, Boulder, who specializes in LGBTQ He stated that even though the Trump administration was narrowing the rule, federal case law typically interprets the sexual discrimination as including gender identity.
Professor Skinner-Thompson said that holding companies like CVS responsible for anti-discrimination policies further the LGBTQ rights movement. But it is essential to ensure that federal and state laws protect people from this type of discrimination, he said.
"Public pressure has been and can be a powerful ally for L.G.B.T.Q. rights," he said, "but certainly we can not rely solely on corporate responsibility."