Walmart and Elektra lead complaints in Good End 2020: Profeco

Mexico City /

Until November 19, penultimate day of Good End 2020, the Federal Consumer Attorney (Profeco) revealed that Walmart, with its own El Fin Irresistible discount campaign, and Elektra are the companies that have the most complaints from customers, since in some cases the advertised promotions are not respected.

The body headed by Ricardo Sheffield Padilla explained to MILLENNIUM that Profeco has granted until November 19, 11 thousand 515 consultancies to consumers, and 75 thousand 195 consultations on the page Who is Who in the Prices of the Good End.

“Until yesterday, Walmart and Elektra continue to lead the consumer complaints section. The products with the most complaints They are cell phones, electrical appliances and white line, “the federal agency said.

He stated that the main reasons for complaints by consumers during the Good End were, “not respecting prices, failure to comply with advertised offers and misleading advertising.”

Last Monday, November 16, Sheffield Padilla said that whoever had received the most complaints from consumers, they were Walmart, Elektra, Chedraui and Home Depot, while the most interesting offers were found in Sears and in Liverpool.

For Wednesday, November 18, the advice that Profeco has given to the clients of the Good End, grew 320 percent, from 2,200 registered between November 9 and 12, to 9,247 registered until November 17.

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