Zoom is currently seeking a Software Engineer Intern to contribute to the development of AI-powered capabilities within its Workforce Engagement Management platform. The internship, based in San Jose, California, offers an opportunity to shape intelligent features designed to improve scheduling, forecasting, and overall workforce performance.
Advancing Workforce Solutions with AI
The role will focus on supporting the development of AI solutions for Zoom’s Workforce Engagement Management (WEM) team. Zoom, a global leader in communication and collaboration, aims to optimize workforce performance and enhance employee engagement through these new technologies. The WEM team is focused on leveraging cutting-edge technologies to create innovative solutions.
Successful candidates will be pursuing a bachelor’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A foundational understanding of machine learning, natural language processing, or large language model architectures is also expected.
Hybrid Work Environment and Employee Benefits
Zoom utilizes a structured hybrid work approach, balancing time in the office with remote work opportunities. The company emphasizes a commitment to employee well-being, offering a comprehensive benefits program designed to support physical, mental, emotional, and financial health. More information on benefits can be found here.
Zoom states it is committed to diversity and inclusion, and does not discriminate based on a number of protected characteristics. The company welcomes applicants of all backgrounds and abilities, and provides accommodations as needed.
Looking Ahead
The application window for this internship closes on May 1, 2026. It is possible that Zoom will receive a high volume of applications, and the selection process could be competitive. If successful, the intern could contribute to features used by a large number of Zoom users. Zoom may also offer additional internship opportunities in the future, depending on business needs and the success of its current programs.
Frequently Asked Questions
What is the primary focus of this internship?
This internship supports the development of AI-powered capabilities within Zoom’s Workforce Engagement Management platform.
What qualifications are required for applicants?
Applicants should be pursuing a bachelor’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a relevant field, and demonstrate an understanding of machine learning concepts.
Where is this internship located?
This internship is located in San Jose, California, United States.
What aspects of workforce management do you believe will benefit most from the integration of artificial intelligence?
