American Airlines: Can It Close the Profit Gap & Win in Chicago?

by Chief Editor

American Airlines at a Crossroads: Can It Close the Gap with Delta and United?

American Airlines is facing intense pressure to demonstrate it can compete effectively with industry leaders Delta and United. The battle for dominance at Chicago’s O’Hare International Airport has become a critical proving ground, with significant implications for the airline’s financial performance in 2026 and beyond. This isn’t just about market share; it’s about profitability, operational efficiency, and investor confidence.

The Chicago Showdown: A Battle for Gate Control

The struggle at O’Hare highlights a growing trend in the airline industry: control over airport gates and flight schedules is increasingly decisive. Unlike hubs where Delta dominates Atlanta, United controls Houston, and American leads in Dallas, Chicago remains a fiercely contested battleground. United currently controls roughly half of the flights at O’Hare, while American manages about a third. This imbalance is fueling a competitive escalation, with both airlines vying for capacity and, crucially, gate access.

Recent developments, including Spirit Airlines seeking court approval to transfer gates to United, further complicate matters. Deutsche Bank estimates that United generates approximately $10 billion in annual revenue from Chicago, compared to American’s $5 billion. The profit margins reflect this disparity: United reportedly earned $500 million in Chicago in 2025, while American lost a similar amount. United predicts American’s losses could swell to $1 billion this year.

Did you know? Airport gate allocation isn’t simply about size; it’s a complex negotiation influenced by flight frequency, on-time performance, and overall airport efficiency. Airlines actively lobby for favorable gate assignments, recognizing their impact on revenue generation.

Beyond Chicago: Systemic Challenges at American Airlines

The issues at O’Hare are symptomatic of broader challenges facing American Airlines. For years, the airline has lagged behind Delta and United in profitability. In 2025, American reported a pre-tax income of $352 million, a fraction of Delta’s $5 billion and United’s $4.6 billion. This performance is reflected in the stock market, with American’s shares declining by 14% in the past year, while Delta and United saw modest gains.

American’s leadership attributes its underperformance to factors like a slower domestic market recovery, economic uncertainty, and even a temporary government shutdown impacting bookings. However, critics argue these are excuses masking deeper operational and strategic issues. Dennis Tajer, a spokesperson for the Allied Pilots Association, bluntly stated, “There is no strategy to bring American even close to the top, let alone close the gap with Delta and United.”

The Reliability Factor: Weathering the Storm

Operational reliability is emerging as a key differentiator. A recent winter storm exposed vulnerabilities in American’s system, leaving crews stranded and impacting flight schedules. This fueled criticism from unions, who accuse management of inadequate preparation. Maintaining a consistent and reliable schedule is crucial, especially for business travelers who prioritize punctuality.

Pro Tip: Airlines are increasingly investing in predictive analytics and weather modeling to proactively mitigate disruptions. This includes rerouting flights, adjusting schedules, and ensuring adequate staffing levels.

The Future of Airline Competition: A Shift in Power Dynamics

The competition between airlines is evolving. It’s no longer solely about price or route networks. Control over gates, capacity, and the ability to efficiently manage flight schedules are becoming paramount. This trend is particularly pronounced at major US hubs, where legacy carriers exert significant influence.

American is attempting a “bold flight schedule” strategy at O’Hare, aiming to increase its presence and potentially gain leverage in future gate reviews. However, this strategy carries risks. Deutsche Bank warns that a 23% increase in flights at O’Hare this summer could strain both American and United’s financial results.

Labor Relations and the Turnaround Strategy

CEO Robert Isom faces growing scrutiny from labor groups, who question his leadership and the airline’s turnaround strategy. Union leaders argue that the company’s struggles are a result of poor management decisions, not external factors. Isom, however, remains optimistic, assuring employees that the turnaround plan is gaining traction.

He emphasizes the importance of teamwork and a unified front against competitors like United. The airline is attempting to rally its workforce by framing the Chicago battle as a common challenge, hoping to foster a sense of shared purpose.

FAQ

Q: What is the biggest challenge facing American Airlines?
A: Closing the profitability gap with Delta and United, particularly in key markets like Chicago.

Q: Why is Chicago so important?
A: Chicago is one of the few major US airports where American and United compete directly for market share and gate access.

Q: What is American Airlines doing to improve its performance?
A: Investing in premium products, expanding its flight schedule, and attempting to gain more control over gate access.

Q: What role do labor unions play in this situation?
A: Labor unions are critical voices, representing the concerns of pilots, flight attendants, and other employees, and often publicly challenging management decisions.

Q: What is the impact of gate control on airline profitability?
A: Controlling more gates allows airlines to operate more flights, generate more revenue, and potentially increase profitability.

Want to learn more about the airline industry? Check out Reuters’ aviation coverage for the latest news and analysis.

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