Manager, Integration Partnerships – Boston, MA – Toast

Toast, a technology company focused on supporting restaurants and local businesses, is seeking a Manager, Integration Partnerships. The role, based in Boston, Massachusetts, will focus on managing partnerships within the Mid-Market and Enterprise sectors.

Role and Responsibilities

The Partnerships team at Toast develops and executes the company’s partner strategy, working across multiple departments—including Product, Sales and Legal—to build and maintain integrations. The Manager, Integration Partnerships will be responsible for the entire partnership lifecycle, from initial evaluation to ongoing scaling and renewal.

Key responsibilities include building relationships with partner stakeholders, driving measurable business outcomes like partner-influenced Annual Recurring Revenue (ARR), and leading Quarterly Business Reviews (QBRs). The role also involves collaborating with Product and Engineering to align on integration roadmaps and negotiating commercial agreements.

Did You Recognize? Toast was founded in 2012 and is currently used in approximately 120,000 US restaurants.

Qualifications and Skills

Candidates should have at least four years of experience in partnerships, business development, or a related field within a technology company. Proven experience managing Mid-Market and/or Enterprise partnerships is required, as is a track record of driving measurable impact through partnerships. Strong analytical and communication skills are also essential.

Whereas not required, experience with Enterprise SaaS integrations, APIs, or platform ecosystems is considered a plus. Proficiency with tools like Salesforce, Monday.com, Snowflake, and Excel may also be beneficial.

Expert Insight: Managing integration partnerships within the restaurant technology space requires a nuanced understanding of complex stakeholder environments and the ability to translate technical requirements into tangible business value. This role is critical for Toast’s continued growth and expansion within the Mid-Market and Enterprise segments.

AI and the Future of Work at Toast

Toast is integrating Artificial Intelligence (AI) tools across all disciplines to empower employees and accelerate development. The company believes embracing these changes is crucial for building better solutions for its customers.

Frequently Asked Questions

What is the salary range for this position?

The base salary range for the Manager, Integration Partnerships role is $115,000—$184,000 USD, with the starting salary determined by skills and experience.

Where is this position located?

This position is located in Boston, Massachusetts, United States.

What is Toast’s approach to diversity and inclusion?

Toast embraces diversity with authenticity, inclusivity, respect, and humility, believing that a diverse workforce is essential for creating equitable opportunities and delivering exceptional experiences.

How important are partnerships to Toast’s overall strategy?

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