Fans attending events with promotional giveaways should be aware of specific policies regarding distribution, and eligibility. These policies, as outlined, aim to ensure fairness and manage expectations surrounding limited-quantity items.
Giveaway Details and Restrictions
Gate giveaways are exclusively for fans with valid tickets, and are distributed on a first-come, first-served basis while supplies last. Ticket holders must be present at the point of entry to receive a promotional item, with a limit of one item per ticket.
Giveaways with age restrictions, such as items for children 12 and under, require the eligible child to be present to receive the item. Children aged two years or younger, even without a ticket, are permitted entry but are not eligible for giveaway items.
Sizing and Claim Procedures
Jersey and t-shirt giveaways typically offer Adult XL sizes, though Kids Giveaways will provide Youth Large sizes. Fans are advised to obtain their giveaway item immediately upon entering the stadium and before leaving the distribution area. Requests from fans who have already left the area will be denied.
The organization assumes no responsibility for lost or stolen giveaway items. Yet, fans who receive damaged or broken items may submit a claim with a photo and ticket information to [email protected] within 72 hours of the giveaway’s start. Claims will be reviewed, and replacements may be mailed.
the organization retains the right to modify this policy at any time without prior notice.
Frequently Asked Questions
Are giveaways guaranteed for all ticket holders?
No, giveaways are distributed while supplies last, so they are not guaranteed for all ticket holders.
What should I do if my giveaway item is damaged?
You should email a photo of the damage and your ticket information to [email protected] within 72 hours of the start of the giveaway.
Can a child without a ticket receive a giveaway item?
Children two years of age or younger may enter without a ticket, but they are not eligible to receive a giveaway item.
How key are clear policies regarding promotional items to the overall fan experience?
