A 62-year-old Boon Lay factory worker is engaging in a “tit for tat” dispute with upstairs neighbours, using a metal pot and a screaming rubber chicken to retaliate against alleged nightly noise disturbances. The resident, who requested anonymity, reported that the conflict at Block 186 Boon Lay Avenue began in 2020 and involves ongoing issues with luggage dragging and loud footsteps, according to Shin Min Daily News.
Why Neighbour Disputes Over Noise Are Rising
Excessive noise has become the most common cause of friction in residential estates, accounting for approximately 65 per cent of all Community Disputes Resolution Tribunals (CDRT) claims filed between 2020 and 2024. According to Senior Minister of State for Law Murali Pillai, 1,031 CDRT claims were filed during this five-year period, with noise, vibration, and littering ranking as the top three case types.
The CDRT was established specifically to resolve persistent neighbour disputes through a legal framework once informal mediation efforts have been exhausted.
How Mediation and Legal Recourse Fail
The Boon Lay resident claims she rejected an offer of $200 in compensation from the landlord, noting that her distress remains unresolved. While the Housing and Development Board (HDB) confirmed they received multiple complaints and arranged for mediation, the resident stated she declined further attempts, including sessions at the Community Mediation Centre and the CDRT. Other neighbours at the block reported that the current tenants—two couples and a child—typically return home late and have not caused disturbances for them, Shin Min Daily News reported.

Proactive Steps for Noise Management
- Documenting patterns: Keep a log of specific times and types of noise to present during official mediation.
- Understanding structural limitations: Older buildings, such as the 50-year-old block in Boon Lay, often have limited soundproofing, which can exacerbate normal living sounds.
- Engaging HDB early: Official channels can provide a formal record of disputes, which is required if a case eventually proceeds to the CDRT.
What Happens When Disputes Escalate?
When residents take matters into their own hands—such as the Boon Lay resident’s use of a mop handle and metal pot—it often risks violating peace-keeping norms. Experts and authorities generally encourage the use of formal mediation before relationships between neighbours deteriorate to a point of no return. As the resident noted, the lack of sleep and ongoing noise has left her feeling “mentally drained.”
Frequently Asked Questions
What is the role of the CDRT?
The CDRT is a specialised court designed to handle persistent disputes between neighbours after other resolution attempts, such as mediation, fail.
What are the most common neighbour disputes?
Excessive noise, vibration, and littering are the top three causes of disputes among neighbours.
Can I refuse mediation?
While individuals have the right to refuse mediation, doing so may limit available options for resolving a dispute through the legal system, as mediation is a standard prerequisite for many official channels.
Have you experienced similar noise issues in your estate? Share your experience in the comments below or subscribe to our newsletter for more updates on residential living standards.
Worth a look