Rising Online Fraud in the EU: Why Most Victims Don’t Report It

Online Scams Surge Across the European Union as Most Victims Stay Silent

Internet fraud has escalated into a major economic crisis across the European Union, where criminals extract billions of euros from residents annually through increasingly sophisticated digital methods. According to data released by the European Central Bank, payment fraud alone drained billions of euros across the bloc in 2024. Meanwhile, a June report from the nonprofit Global Anti-Scam Alliance revealed that across 15 EU member states, total losses reached billions of euros over a recent 12-month period. Despite these staggering losses, a report published this year by the EU Agency for Fundamental Rights shows that one in four bloc residents falls victim to online scams during their lifetime, yet the vast majority of those affected choose not to report the crimes to law enforcement.

How Digital Fraud Operates Across E-Commerce and Fake Websites

Modern fraudsters rely heavily on digital platforms, text messages, and emails to trick consumers into transferring funds or handing over sensitive personal details. Ralf Roggenbuck, a legal advisor at the European Consumer Centre in France, told Euradio that e-commerce fraud, fake online stores, and counterfeit goods websites represent a massive daily challenge. Gabriela Rumenova, manager of the Bulgaria-based platform “We, Consumers,” explained to the Bulgarian National Radio that illicit e-commerce sites often lure buyers with unrealistically low prices and massive discounts, frequently using imitated brand models or newly established platforms to deceive shoppers.

Impersonation Tactics Targeting Families and Bank Customers

Avoiding unfamiliar websites does not guarantee safety, as cybercriminals increasingly impersonate trusted institutions and individuals to manipulate targets. Cybersecurity expert Fernando Mairata noted that a prevalent scam involves criminals calling parents while pretending to be their child who urgently needs money due to a lost wallet or stolen phone, causing immense emotional distress alongside financial loss. Perpetrators routinely pose as banks, police officers, or hospitals to extract confidential data from unsuspecting residents.

Low Reporting Rates Hinder Law Enforcement Responses

Even though digital fraud has become a daily occurrence for millions of Europeans, official reporting rates remain exceptionally low. Only 15 percent of scammed individuals approach the police for help, while just 44 percent report incidents to any organization, including banks, telecom providers, or online platforms, according to available data.

Frequently Asked Questions About EU Internet Fraud

How much money do internet scams cost the European Union annually?

Payment fraud alone cost the EU billions of euros in 2024 according to European Central Bank data, while broader estimates from the Global Anti-Scam Alliance put total losses across 15 member states at billions of euros over a recent 12-month period.

What are the most common types of online scams in the EU?

The most widespread schemes involve e-commerce fraud, vishing or impersonation calls pretending to be family members or banks, fake online stores selling counterfeit goods, and investment or cryptocurrency fraud.

What percentage of online fraud victims report the crime to the police?

Only 15 percent of individuals who fall victim to online scams report the incidents to law enforcement agencies.