FedEx Office is seeking Store Consultants to deliver positive customer experiences, offering expertise in printing, signs, graphics, and shipping services. The role requires a blend of customer service, operational tasks, and technical skills, encompassing order processing, equipment maintenance, and financial transactions.
Core Responsibilities
Store Consultants are expected to anticipate customer needs, provide solutions, and resolve issues efficiently. They will operate and maintain a variety of equipment, manage inventory, and handle shipping logistics, including packaging, and labeling. A key aspect of the role involves staying current on product offerings and ensuring proper display of retail materials.
Essential Skills and Qualifications
Applicants must possess a high school diploma or equivalent and at least six months of specialized experience. Excellent verbal and written communication skills are essential. The position requires the physical ability to stand during an entire shift, lift up to 55 pounds, and perform tasks in a prompt-paced environment. Successful candidates will similarly be expected to adhere to all FedEx Office policies and procedures.
Commitment to Equal Opportunity
FedEx Office is an Equal Opportunity Employer, including for veterans and individuals with disabilities. Reasonable accommodations are available for qualified individuals throughout the hiring process. The company also considers applicants with criminal histories in accordance with applicable state and local laws, including the Los Angeles County Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Compensation
The pay range for this position is $19.70 to $23.17 per hour.
Frequently Asked Questions
What are the essential physical requirements of this position?
The position requires the ability to stand during an entire shift, move and lift 55 pounds, and bend/twist at the waist and knees on a consistent basis.
What qualifications are required for this role?
Applicants must have a high school diploma or equivalent education, 6+ months of specialized experience, and excellent verbal and written communication skills.
Does FedEx Office consider applicants with criminal histories?
Yes, FedEx Office will consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
How important is customer service in this role?
