Pensions Data Consultant | UK Hybrid Role – WTW

by Chief Editor

The Evolving Landscape of Pensions Data: A Deep Dive into 2026 and Beyond

The UK pensions industry is undergoing a significant transformation, driven by increasingly complex regulations, evolving member expectations, and the growing importance of data. WTW, a leading global organisation in retirement and pensions, is actively helping schemes navigate these changes, particularly focusing on improving data quality and leveraging it for better outcomes. This article explores the key trends shaping the future of pensions data, drawing on insights from WTW and recent industry developments.

The Rise of Data-Driven Decision Making

For decades, pension schemes have relied on data, but the sophistication of its use is rapidly increasing. Improving the breadth, accuracy, and accessibility of electronic data is no longer just a best practice; it’s essential for enhancing pension administration efficiency and ensuring the accuracy of member benefits. As highlighted by WTW, this focus on data quality directly impacts a scheme’s ability to satisfy regulatory requirements and achieve good governance standards.

Data is also becoming critical for de-risking projects. Accurate data allows schemes to secure optimal pricing and terms when transferring risk, whether through insurance buy-ins or superfunds. The ability to accurately project cash flows and liabilities is also heavily reliant on robust data.

Pro Tip: Investing in data cleansing and improvement exercises now can yield significant cost savings and improved outcomes in the long run.

Addressing Data Challenges: From Rectification to Automation

Many UK pension schemes face significant data challenges. WTW offers a range of solutions to address these, including guaranteed minimum pension projects, data auditing, bulk data rectification, and benefit reconstruction. They have over a decade of experience working with various UK pension administration platforms and third-party administrators.

The focus is shifting towards a “right first time” mentality, underpinned by strong operational controls and specialist project management. Modern software and tools are being utilized to deliver successful outcomes, regardless of scheme size or complexity. This includes addressing issues like incomplete or inaccurate member records, inconsistencies in benefit calculations, and outdated data formats.

The Impact of the Pensions Schemes Bill and DB Surplus Management

Recent legislative changes, particularly those outlined in the Pensions Schemes Bill, are having a significant impact on the industry. As of January 2026, proposals affecting Defined Contribution (DC) pension savings are starting to take effect. The management of Defined Benefit (DB) surpluses is becoming a key focus.

WTW has been actively involved in advocating for policy changes that allow for greater flexibility in the use of DB surpluses. Changes implemented or in progress include reducing tax on refunds, allowing for ongoing refunds referenced to low dependency funding, and enabling lump sum payments to members. These changes aim to provide stakeholders with more options than simply transferring risk.

Technology and the Pension Portal

Technology is playing an increasingly important role in pensions data management. WTW’s Pension Portal, for example, is designed to prioritize the needs of people, bringing together a comprehensive system to streamline processes and improve the member experience. This type of technology can automate tasks, reduce errors, and provide greater transparency.

The Importance of Governance and Expertise

Effective governance is crucial for managing pensions data. WTW’s Governance and Pensions Solutions (GPS) team provides trustee secretariat services to some of the UK’s most prestigious pension schemes. This includes providing expert advice, managing administrative tasks, and ensuring compliance with regulations.

Frequently Asked Questions

Q: What are the biggest challenges facing pension schemes in terms of data?
A: Inaccurate or incomplete data, outdated systems, and the complexity of regulations are major challenges.

Q: How can schemes improve their data quality?
A: Investing in data cleansing, auditing, and modern technology are key steps.

Q: What is the role of technology in pensions data management?
A: Technology can automate tasks, reduce errors, and improve the member experience.

Q: What are the benefits of improving pensions data?
A: Enhanced efficiency, improved member outcomes, reduced risk, and better compliance are all benefits.

Did you know? WTW offers a comprehensive range of services, from trustee consulting to corporate consulting, to meet the diverse needs of pension schemes.

Want to learn more about optimizing your pension scheme’s data strategy? Explore additional resources on the WTW website or contact a pensions specialist today.

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