McDowell County Emergency Management has issued a boil water advisory for residents served by Nebo Water following a water main break on U.S. 70 East near Rolands Chapel Road. Officials advise all consumers in the affected area to boil water for two minutes before use to destroy potential bacteria. The advisory remains in effect until further notice.
Why is a boil water advisory issued?
A boil water advisory is a precautionary measure issued when a water distribution system loses pressure, according to the North Carolina Division of Environmental Health. When pressure drops, the risk of back-siphonage increases, which can allow contaminants like bacteria or parasites to enter the pipes. By boiling water for at least two minutes, residents can effectively neutralize these pathogens. This process is necessary for all water used for drinking, cooking, brushing teeth, making ice, and washing hands until the utility confirms the water supply is safe to consume.

What should vulnerable populations do?
The Division of Environmental Health warns that boiling water does not remove all contaminants; specifically, it can concentrate levels of nitrates. Because of this, infants younger than six months and pregnant women are advised to use an alternate, safe water supply, such as bottled water, while the advisory is in effect. While most healthy adults can handle small amounts of bacteria, these specific groups face higher risks from waterborne pathogens or chemical concentrations.
Did you know?
Boiling water is the most effective way to kill disease-causing organisms, including viruses, bacteria, and parasites, but it does not remove heavy metals or chemical pollutants.
How to prepare for future water utility disruptions
Infrastructure failures are often unpredictable, but homeowners can improve their resilience by maintaining a small emergency supply of water. The Federal Emergency Management Agency (FEMA) recommends storing at least one gallon of water per person per day for at least three days.

Pro Tips for Water Safety:
- Keep a supply: Store bottled water in a cool, dark place to maintain shelf life.
- Check the source: Always rely on local emergency management alerts rather than social media rumors during an outage.
- Monitor pressure: If you notice a sudden drop in water pressure, avoid using the tap until your water provider releases an official statement.
Frequently Asked Questions
Can I wash my hands with tap water during an advisory?
It is safer to use boiled and cooled water or bottled water to wash hands. If you must use tap water, follow up with an alcohol-based hand sanitizer.
How will I know when the advisory is lifted?
The water utility will conduct laboratory tests to ensure the water is free of bacteria. Once testing confirms the water is safe, the advisory will be rescinded through official channels, including local news and municipal websites.
Does a water main break always require a boil notice?
Not necessarily. A notice is only issued if the break poses a risk of contamination. If pressure is maintained or the break is contained quickly without compromising the system, an advisory may not be necessary.
For the latest updates on the status of your water service, monitor the official McDowell County Emergency Management alerts or contact your local utility provider directly.



