A popular restaurant in San Jose, located in Santana Row, has temporarily closed following a cockroach infestation.
Inspection Leads to Closure
Last week, an inspector with the Santa Clara County Environmental Health department responded to a customer complaint at The Counter. The inspector discovered cockroaches within the restaurant and subsequently ordered its closure.
Details of the Infestation
The inspection report details the presence of six cockroaches. These were found in multiple areas, including a woman’s restroom, near the ice machine – one reportedly falling from a utensil – and under a sink in the ice machine area.
Customer Lucille Tse expressed concern, questioning whether neighboring restaurants might face similar issues and voicing worry about potentially having ingested contaminated food. “That’s a little worrisome to think about and reflect back. The possibility of ingestion,” she said.
Ricky Singh, the restaurant manager, stated that The Counter has engaged two pest control companies to address the infestation and hopes to reopen following a subsequent inspection.
Some customers expressed surprise at the discovery, given the restaurant’s pricing. Others, like Ed Soper, indicated their intention to return once the issue is resolved. “Of course, I’m concerned about it but once they get it cleaned up, I am sure they’ll get it taken care of,” Soper said.
Frequently Asked Questions
What prompted the closure of The Counter?
A customer complaint led to an inspection by the Santa Clara County Environmental Health department, which discovered a cockroach infestation and ordered the restaurant to close.
How many cockroaches were found during the inspection?
The inspector found a total of six cockroaches in various locations within the restaurant.
What steps is the restaurant taking to reopen?
The Counter has hired two pest control companies to eliminate the cockroaches and intends to reopen after a follow-up inspection.
How might this situation impact other businesses in the Santana Row area?
