Arsenal Fans Set for Digital Ticketing & Standing Options at West Ham Clash
Arsenal supporters planning to make the trip to the London Stadium on Saturday, May 9th, 2026, for the Premier League fixture against West Ham United, can now access detailed ticketing information. A total of 3,001 tickets have been allocated to Arsenal fans, situated in the Sir Trevor Brooking Stand – specifically blocks 117 & 118 (lower tier) and 218, 219 & 220 (upper tier).
Digital Tickets & Key Dates
A significant change for this match is the move to fully digital ticketing. All tickets will be issued as NFC digital passes and sent to the lead client member’s email address. Fans are reminded to ensure their email details are current. Crucially, tickets will be distributed on Tuesday, May 5th. Those who haven’t received their tickets by Thursday, May 7th, should contact Arsenal’s Supporter Services on 020 7619 5000 (option 1).
Rail Seating & Standing Options
Supporters purchasing tickets in the upper tier of the away section will have the option to stand for the duration of the match, thanks to the installation of rail seating. This offers a different matchday experience and caters to fans who prefer to stand during the game.
Important Regulations for Attendance & Loyalty Points
Arsenal is emphasizing the importance of ticket scanning at the turnstiles. It is the supporter’s responsibility to ensure their ticket scans correctly. Failure to scan could result in the removal of away match loyalty points. The club will not accept documentation – including photos, receipts, or travel bookings – as proof of attendance. Arsenal monitors attendance via access control data provided directly by West Ham United.
New Away Ticket Exchange Service
For the 2025-2026 season, Arsenal has launched a new Away Ticket Exchange service, replacing the previous Away Ticket Transfer system. This service will become available once the match is sold out, providing an opportunity for season ticket holders who can no longer attend to resell their tickets to fellow supporters.
Ticket Prices & Sales Phases
Ticket prices vary based on age: Adults (£30.00 / £25.00 accessibility), Over 66s (£25.00), Under 21s (£25.00) and Under 18s (£25.00). A complimentary personal assistant ticket is included with the accessibility ticket price, subject to eligibility. Sales phases are tiered based on membership level and loyalty points.
| Sales Phase | Who can Buy | Points Required | Sale Date | Sale Time |
|---|---|---|---|---|
| No. 1 | Platinum, Gold & Travel Club Members | 60+ | 07/04/2026 | 10am |
| No. 2 | Platinum, Gold & Travel Club Members | 55+ | 07/04/2026 | 3 pm |
Tickets can be purchased online via eticketing.co.uk (booking fees apply). Supporters will demand a valid password, email address, and membership number.
Safety & ID Requirements
Supporters aged 15 and under must be accompanied by an adult ticket holder aged 18 or over. Those collecting duplicate tickets on the day of the fixture must present photo ID that matches the name on the ticket; photographs of ID are not accepted, and third-party collections are not permitted.
FAQ
Q: What if I don’t receive my digital ticket by Thursday, May 7th?
A: Contact Arsenal’s Supporter Services Team on 020 7619 5000 (option 1).
Q: Can I resell my ticket if I can no longer attend?
A: Yes, through the new Away Ticket Exchange service, which opens after the match sells out.
Q: What ID do I need to bring to the match?
A: Members purchasing concession-priced tickets may be required to show ID.
Q: What happens if my ticket doesn’t scan at the turnstile?
A: Ensure your ticket is scanned before entering the ground, even if a steward allows you through another entrance. Failure to scan may result in the loss of loyalty points.
Did you know? Rail seating in the upper tier provides a safe standing area for supporters who prefer to stand during the match.
Stay up-to-date with all the latest Arsenal news and ticket information by visiting Arsenal.com.
