West Hollywood Security Ambassador fights a homeless man – NBC Los Angeles

by Rachel Morgan News Editor

A confrontation between a West Hollywood Security Ambassador and a homeless man on Sunday resulted in the man receiving a citation from authorities, according to the Los Angeles County Sheriff’s Department.

Security Ambassador Involved in Altercation

Video footage shared on social media depicts a Security Ambassador, wearing a bright yellow uniform, appearing to punch the man multiple times on a sidewalk at West Hollywood Park. A second Security Ambassador intervened, separating the two individuals.

Did You Know? The Security Ambassadors program was established in 2013 to provide a visible security presence throughout West Hollywood, including patrols and coverage of special events.

The initial response to the incident was a battery call regarding the security officer. Deputies responded and cited the homeless man. The Sheriff’s Department has reviewed video of the incident, including a second video that reportedly shows the Ambassador as the victim, though NBCLA has not independently reviewed the second video.

City and Contractor Respond

The City of West Hollywood and its contracted partner, Allied Universal, released statements expressing concern over the video. The City’s Community Safety Department has initiated a review to gather information about the circumstances surrounding the altercation.

According to the city’s statement, Security Ambassadors are expected to conduct themselves professionally and treat all individuals with dignity and respect. The city indicated that if the review reveals violations of policies or expectations, appropriate action will be taken.

Expert Insight: The incident highlights the complex challenges inherent in relying on unarmed personnel for public safety. While the Security Ambassadors program aims to enhance safety and provide hospitality, the program’s effectiveness is contingent on adherence to professional standards and respectful engagement with all members of the community.

Allied Universal stated that the employee involved has been removed from patrol pending the outcome of the investigation.

Frequently Asked Questions

What is the role of a West Hollywood Security Ambassador?

The Security Ambassadors program is designed to enhance safety in West Hollywood and provide a visible security presence through patrols, kiosks, and coverage of special events. They collaborate with the Los Angeles County Sheriff’s Department station in West Hollywood.

What action has been taken following the altercation?

The homeless man was cited by authorities. The Security Ambassador involved has been removed from patrol by Allied Universal while an investigation is underway. The City of West Hollywood has likewise initiated a review of the incident.

What will the city’s review focus on?

The City’s review will focus on gathering information to fully understand the circumstances surrounding the incident and determining whether policies, protocols, or contractual expectations were followed.

As the city and Allied Universal investigate, further details about the events leading up to the altercation will emerge, and additional actions may be taken based on the findings of the reviews.

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