Westchester County officials address ongoing ballot scanner issues

Voting machines at polling sites across Westchester County failed to accept election ballots when polls opened at 6 a.m. Tuesday due to a printing issue that left documents unreadable to electronic scanners.

Westchester County Executive Ken Jenkins Addresses Printing Issues

County Executive Ken Jenkins stated that printer problems with the ballots caused the widespread scanning failures at polling locations throughout the county. To address the disruption, officials began reprogramming the single backup scanner at every polling place—devices normally reserved for voters who are impaired—to read and count the affected ballots.

Watch Live: Westchester County officials give update on ballot scanner issues on Election Day

“At this time, people should understand that their vote will be counted. Period. The end. So if you are standing in a line or were planning to go to your polling place, continue to do so,” Jenkins said. He confirmed that polls will still close at 9 p.m. with no extension needed, and announced that a bipartisan team will investigate the incident.

Did You Know? Every polling place in Westchester County is equipped with at least one specialized scanner designated for voters with impairments, which election officials repurposed during the morning hours to process unreadable ballots.

Board of Officials and State Oversight Differ on Causes

While the county executive pointed to a printer problem, the Westchester County Board of Elections issued a statement citing an issue involving the thickness of paper ballots as the root cause preventing machines from accepting votes. Meanwhile, the New York State Board of Elections disputed that assessment, declaring that paper thickness, paper characteristics, vendors, and machines were not at fault, and maintained that no disruption to voting had occurred.

The state board noted that long-established emergency ballot procedures were deployed under bipartisan control. Voters in the morning were instructed to stay in line, fill out paper documents, and place them into orange emergency ballot bags to be secured and counted later.

Election ballot scanner issues persist in Westchester County

Congressional Candidates and State Leaders React to Countywide Outages

The technical malfunction drew immediate responses from candidates in New York’s hotly contested 17th Congressional District race. Republican Representative Mike Lawler, running for reelection in the lower Hudson Valley, urged voters on social media not to leave polling locations, noting that every ballot will be counted. Democratic challenger Cait Conley similarly posted online to encourage residents not to be dissuaded from making their voices heard.

State leaders also stepped in to monitor the situation as voters experienced long lines and confusion. New York Attorney General Letitia James announced that her office is tracking the scanner issues and confirmed that local votes remain safe to submit and will be counted. Governor Kathy Hochul and Republican challenger Bruce Blakeman both issued reassurances telling residents to stay in line and cast their ballots.

Wabc westchester voting machines
Photo: ABC7 New York

Residents Experience Routine Backup Procedures Despite Technical Problems

Despite the countywide technical problems, some residents reported that the alternative voting process felt routine. Voters in Elmsford and Tarrytown described smooth experiences following instructions from poll workers to complete authentication, cast paper ballots, and place them into secure bags.

“It was just typical. It was normal, I mean, how they count them. I mean, we have all these backups. We’ve known that over the years,” said resident Cathy Ronan.

Disputes Arise over Westchester County Voting Machine Scanner Failures

Why were voting machines rejecting ballots in Westchester County?

County Executive Ken Jenkins attributed the failures to a printer problem that made ballots unreadable to electronic scanners, while the county Board of Elections cited paper thickness as the cause. The New York State Board of Elections disagreed, stating that paper characteristics, vendors, and machines were not responsible for the issue.

What instructions were given to voters whose ballots could not be scanned?

Voters were instructed to stay in line, complete their paper ballots, and place them into designated orange emergency ballot bags. Election officials confirmed these secured ballots will be monitored and counted later under bipartisan control.

Voting machine issues reported in Westchester County, New York; officials using ballot bags

Are the polls remaining open later to accommodate the technical delays?

Polls will still close at its scheduled time of 9 p.m., with County Executive Ken Jenkins stating there is no need to keep voting locations open any longer. Officials have repeatedly urged residents to remain in line and finish casting their ballots.

How will these scanner malfunctions and emergency paper ballot procedures affect the final reporting timeline for local election results in Westchester County?