More than 3.6 million Little Giant ladders sold across the United States have been recalled following 25 reports of the ladders suddenly retracting and causing 19 injuries, including skull fractures and traumatic brain injuries.
CPSC Recalls 3.6 Million Ladders Sold Since 2015
The U.S. Consumer Product Safety Commission announced the recall for approximately 3,662,000 multi-position ladders manufactured by Utah-based Little Giant Ladder Systems, headquartered in Springville, Utah.
The affected units were sold at major retailers including Lowe’s, Costco, and other stores nationwide, as well as through online platforms such as Amazon.com, Lowes.com, Costco.com, and LittleGiantLadders.com, from December 2015 through October 2026.
Retail prices for the recalled models ranged from about $100 to $1,000.
Each ladder features the Little Giant brand name and model name printed on the side. According to the CPSC, Ladders can suddenly retract if the Rapid Locks are not fully engaged, posing a fall hazard to consumers.
19 Injuries, 39 Lock Failures Reported
Regulators documented 25 reports of the ladders retracting, including 19 reports of injuries, consisting of three reports of head injuries such as traumatic brain injury, skull fracture, concussion, vision loss, hearing loss and cognitive impairment,
according to the federal recall notice.
The agency recorded 16 other injuries involving joint or bone fractures, lacerations, and bruising, while Little Giant received 39 separate reports of the Rapid Lock system failing to function properly.
Consumers can check for an orange rectangular QC
sticker to see if their ladder is included: only ladders without an orange rectangular “QC” sticker on the rail above one of the Rapid Locks are included in this recall.
Free Repair Kits or Refunds for Owners
Regulators advise consumers to stop using the recalled ladders immediately. Owners should visit Little Giant’s recall website or scan the QR code printed on the ladder to request a free repair kit.
Consumers seeking assistance can also contact Little Giant by calling 866-201-9069. Mountain Time.
Consumers who follow the provided instructions and have a Rapid Lock that does not function properly after the application of lubrication should contact Little Giant for evaluation. If a lock does not function properly after this evaluation, the company will offer the choice of a replacement ladder of the same or equivalent model or a refund ranging from a depreciated value determined by date of purchase up to full purchase price for ladders purchased within the past 12 months.