Starting Monday, 60 Motor Vehicle Department (MVD) services in Kerala are transitioning to an Aadhaar-based system to completely eliminate middlemen, according to official announcements. Applicants seeking crucial documents like driving licences and vehicle registrations must link their Aadhaar cards to access these digital facilities.
Kerala MVD Mandates Biometric Verification
Mandatory OTP Protocol for Vehicle Sales
Under the updated security protocol, submitting an application triggers a one-time password (OTP) sent directly to the owner’s Aadhaar-linked mobile phone. This OTP verification requirement extends to vehicle sales, where both the buyer and the seller must complete the application process using Aadhaar authentication without needing to visit an office physically. Officials confirmed that office procedures have been streamlined alongside these changes, though individuals without linked cards can still complete the linking process before submitting their paperwork.
Only 21 services within the department were previously tied to Aadhaar authentication before this major expansion.
Closing Loopholes for Unauthorized Intermediaries
Because applications follow a strict priority order, officials noted that middlemen can no longer fast-track requests based on personal influence, nor can their submissions be easily disguised. To manage physical office visits for procedures like hearings, authorities are introducing a dedicated portal where applicants can personally select a convenient time slot.
Transitioning a high-volume administrative body to biometric and OTP verification marks a significant operational shift in curbing unauthorized agency interference.
Vahan Software Update Triggers Outage
Technical disruptions hit the system recently when updates to the Vahan software temporarily halted online services on Sunday. The outage directly impacted essential operations, including the issuance of special permits for tourist vehicles entering the state. Authorities stated that these technical issues would be resolved by Monday morning.
Essential Details on the Aadhaar Transition
Which MVD services are moving to the Aadhaar system?
A total of 60 services in the Motor Vehicle Department are becoming Aadhaar-based starting Monday, up from the previous 21 services.
How does the new verification process work for vehicle sales?
Both the buyer and the seller must complete the application using an Aadhaar OTP sent to the registered mobile number, eliminating the need to visit an office.
What caused the recent disruption in online vehicle services?
An update to the Vahan software on Sunday temporarily disrupted online services, affecting tourist vehicle special permits and other digital processes until authorities resolved the issue.
How do you feel about scheduling your department office visits through the new online portal?
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