Singapore commuters will temporarily lose access to real-time bus arrival information as the Land Transport Authority (LTA) works to resolve inaccuracies in the system. The expected time of arrival system will be reset beginning at 8pm on January 21st.
System Reset to Address Timing Issues
The LTA stated that the reset is a response to reported inaccurate bus timings and resulting long wait times experienced by riders. During the reboot, bus arrival predictions will be unavailable across all platforms, including displays at bus stops and interchanges, the MyTransport.SG app, and other third-party applications.
According to the LTA, the problems stem from technical issues, specifically an intermittent transmission problem affecting on-board systems on a “small proportion of buses.” The issue was first detected on January 10th, with further inaccuracies identified throughout the following week.
Service Continuity
Despite the system disruption, the LTA assures the public that bus operations will not be affected. All bus services will continue to run at their usual frequencies during the reboot period. Commuters seeking information on planned service frequencies can consult the SimplyGo website or the websites of individual public transport operators.
The LTA has apologized for the inconvenience and confirmed that its engineers, along with system contractors, are collaborating with bus operators to resolve the underlying issues. The LTA will issue an update once the system is operational again.
Frequently Asked Questions
When will the bus arrival time predictions be available again?
The LTA will provide an update when the system is operational again, following the reboot that begins at 8pm on January 21st.
Will all bus services be affected?
No, bus operations are not affected. All services will continue to operate at their usual frequencies, even while the expected time of arrival system is being rebooted.
What caused the inaccurate bus timings?
The timing problems were attributed to technical issues, specifically an intermittent transmission problem with the on-board systems on some buses.
How do you typically rely on real-time bus information in your daily commute?
