A Florida chef is being credited with saving the life of a longtime customer after noticing his unexplained absence from a Pensacola restaurant. The incident highlights the powerful bonds that can form between local businesses and the people they serve.
A Decade of Daily Gumbo
For ten years, Charles Hicks, 78, maintained a remarkable routine: a daily lunch and dinner at the Shrimp Basket consisting of a cup of gumbo, served light on the rice and without a cracker. Chef Donell Stallworth described Hicks as a constant presence, stating, “Mr. Hicks don’t miss no day. We open the doors up, Mr. Hicks is there to greet us.”
In September, when Hicks failed to appear for his usual meals for several consecutive days, Stallworth became concerned. He went to Hicks’ home to check on him, and after hearing a faint cry for help, discovered Hicks on the floor.
A Fortunate Discovery
Hicks was found to be severely dehydrated and had sustained two broken ribs. He was transported to the hospital and has since been released. Stallworth recounted the initial shock, saying, “I didn’t know what his conditions was. That was the scariest part right there.”
Following the incident, the Shrimp Basket staff ensured Hicks continued to receive his favorite meal, even delivering gumbo to him while he was hospitalized. They also assisted him in finding a new apartment located next to the restaurant, allowing for regular check-ins.
Looking Ahead
Hicks has expressed a strong connection with the Shrimp Basket staff, and Stallworth has described Hicks as being “that uncle. He’s that grandfather. He’s that best friend. He’s all in one.” It is possible the staff will continue their close watch over Hicks, maintaining the support system they have established. Analysts expect this type of community support to continue as long as Hicks remains a regular customer. A possible next step could be establishing a more formal check-in system for other elderly or vulnerable patrons.
Frequently Asked Questions
How long had Charles Hicks been a customer at the Shrimp Basket?
Charles Hicks had been a customer at the Shrimp Basket for ten years, eating a cup of gumbo for lunch and dinner every day.
What condition was Mr. Hicks in when he was found?
Mr. Hicks was found severely dehydrated and had two broken ribs.
How did the Shrimp Basket staff help Mr. Hicks after his fall?
The staff delivered gumbo to him in the hospital and helped him find an apartment next to the restaurant so they could check on him regularly.
What does it mean to have a place, and people, that truly look out for one another?