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According to the Care Quality Commission (CQC), leadership accountability and frontline communication require urgent improvement at the Essex Partnership University NHS Foundation Trust (EPUT), following an inspection conducted in March. Victoria Green, the CQC’s deputy director of mental health in the East of England, stated that a noticeable disconnect persists between senior executives and frontline care providers across the organization.
CQC Inspection Findings and Leadership Disconnect
Inspectors reviewed long-stay adult, child, and adolescent mental health wards as well as community health inpatient services operated by EPUT. According to the CQC, staff members reported a disconnect between senior leaders and frontline services, with some employees expressing fear of reprisal when attempting to speak up. The findings indicate that leaders failed to consistently report overdue safety incidents to the board, including cases classified as severe harm or death that experienced review delays exceeding two years.
Furthermore, inspectors found that the trust lacked a clearly defined approach to equality, diversity, and inclusion, with necessary improvements identified for care delivery involving people with disabilities and ethnic minority groups.
Trust Response and Ongoing Reforms
Serving a population exceeding 3.2 million individuals throughout Essex and Suffolk, EPUT delivers community health, mental health, and learning disability care while maintaining a workforce of more than 5,000 permanent personnel across 200 locations. In response to the CQC report, trust representatives stated that they welcome the findings as an opportunity to transform services and are already implementing improvements.
Trevor Smith, joint chief executive officer at EPUT, stated that the trust remains committed to working with regulators to enhance healthcare quality. According to EPUT, the organization has redesigned ward care based on patient input, invested in mental health urgent care, and is currently deploying an electronic patient record system. Inspectors also acknowledged institutional strengths, noting that the trust has reinforced clinical leadership within care units, maintained strong financial management, and advanced its medicines optimisation protocols.
Context Surrounding the Lampard Inquiry
This fresh regulatory examination takes place while EPUT faces the Lampard Inquiry, an independent statutory investigation looking into the fatalities of more than 2,000 individuals who received care at NHS-administered mental health facilities across Essex from 2000 to 2023. Chaired by Baroness Lampard, the inquiry represents the first public investigation in the UK to focus specifically on mental health deaths and is examining the systemic failings of multiple health bodies, including EPUT. Public attention on trust leadership intensified following the departure of former EPUT boss Paul Scott while the organization remained under regulatory review.
Did you know?
The Lampard Inquiry is the first public inquiry in the United Kingdom to focus on mental health deaths, examining care standards across a 23-year timeline from 2000 to 2023.
Frequently Asked Questions
What services does EPUT provide?
Essex Partnership University NHS Foundation Trust delivers community health, mental health, and learning disability services across Essex and Suffolk.

What did the CQC inspection reveal about EPUT leadership?
According to the CQC, inspectors found a disconnect between senior leaders and frontline staff, alongside delays in reporting severe safety incidents and safety concerns regarding staff speaking up.
What is the Lampard Inquiry?
Chaired by Baroness Lampard, the Lampard Inquiry is an independent statutory investigation examining the deaths of over 2,000 mental health patients in Essex between 2000 and 2023.
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