The Department of Information and Communications Technology (DICT) has implemented a fully digital system for regulating private courier and delivery services across the nation. This change followed the implementation of Department Circular No. HRA-005 s. 2025, which became effective on September 17, 2025.
Streamlining Courier Regulation
The DICT’s regulatory authority over Private Express and/or Messengerial Delivery Service (PEMEDES) operators, including the issuance of Authorities to Operate (ATOs), is established under existing laws and executive issuances. The new circular aims to standardize and digitize the registration and evaluation process for these firms, moving away from previous manual, paper-based procedures.
According to the department, the online system encompasses the entire ATO application process, from initial filing to final evaluation. This is intended to improve transparency, reduce processing times, and simplify compliance for operators nationwide.
Significant Increase in ATOs
The shift to digital processing appears to be having an immediate impact. The DICT has issued 56 ATOs in the three months since the circular took effect – a substantial increase compared to the previous annual average. This streamlined system is part of a larger government effort to modernize regulatory services and improve the overall ease of doing business.
Courier and delivery firms are now required to register and obtain the necessary permits through the DICT’s online platform to operate legally throughout the country.
Frequently Asked Questions
What is the purpose of Department Circular No. HRA-005 s. 2025?
The circular standardizes and digitizes the registration and evaluation process for Private Express and/or Messengerial Delivery Service (PEMEDES) operators.
Who is responsible for regulating courier services?
The Department of Information and Communications Technology (DICT) holds regulatory authority over PEMEDES operators, including issuing Authorities to Operate (ATOs).
Where can courier firms register for an ATO?
Courier and delivery firms must register and secure permits through the DICT’s online platform at https://register.pemedes.gov.ph/.
As the new system becomes fully integrated, it will be interesting to see if the increased rate of ATO issuance continues and how it impacts the overall efficiency of the delivery sector.
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