Hitachi Rail, working in partnership with PT Softorb Technology Indonesia, has secured a contract to modernize the automatic fare collection system across the 13 stations of Phase 1 of the PT Mass Rapid Transit Jakarta (Perseroda). Awarded by MRT Jakarta, the project involves replacing more than 200 Automatic Fare Collection gates to improve operational efficiency, enhance system reliability, and deliver a more passenger-focused transit experience for the city’s growing commuter base, according to project disclosures.
The modernization initiative is designed to support an array of ticketing options and payment methods. Commuters will be able to use EMV contactless bank cards, QR-based e-wallets, prepaid bank cards, paper tickets, and mobile QR tickets at the updated gates. According to project details from Hitachi Rail and cooperating reports, the upgraded infrastructure will rely on single-target readers integrated with a new account-based ticketing system to streamline fare processing and improve interoperability across Jakarta’s wider transport network.
Implementation Strategy and Network Integration
Execution of the modernization project is planned to proceed without causing disruptions to daily MRT operations. By updating the automatic fare collection infrastructure across all 13 existing stations of Phase 1, MRT Jakarta aims to build out a fully integrated transport network. Gabriel Koe, Head of Taiwan, Indonesia and Philippines at Hitachi Rail, stated that the agreement reinforces the partnership between the companies.
“This contract strengthens our collaboration with MRT Jakarta and underscores our shared commitment to a seamless, integrated fare collection system. By improving performance and expanding payment options, we are supporting a more efficient, passenger-focused transit experience for Jakarta’s growing commuter base.”
— Gabriel Koe, Head of Taiwan, Indonesia and Philippines, Hitachi Rail
Through this deployment, Hitachi Rail intends to showcase how combining technological innovation with operational excellence can set a new benchmark for smart mobility within the city. The initiative aligns with broader efforts by MRT Jakarta to expand the capabilities of its existing metro network through advanced digital ticketing solutions.
Did You Know?
The modernization project encompasses more than 200 Automatic Fare Collection gates across the 13 stations of Jakarta MRT’s Phase 1, replacing legacy equipment with single-target readers capable of handling multiple digital and physical payment formats.
Global Expertise in Rail Technology
The contract highlights Hitachi Rail’s standing in delivering advanced fare collection and signalling solutions for modern urban transit systems worldwide. The company maintains manufacturing and engineering operations across multiple international markets. In the United Kingdom, for example, the Hitachi factory at Merchant Park in County Durham built the Azuma train utilized by London North Eastern Railway on the East Coast Main Line.
Beyond rolling stock, Hitachi Rail has executed major railway infrastructure projects internationally. These include installing and commissioning advanced signalling solutions at two railway stations in Romania for national operator CFR S, alongside establishing a specialized center of excellence in Poland dedicated to the design and construction of high-speed trains. Company officials indicate that this global expertise directly supports the technology required for the Jakarta MRT upgrade.
Expert Insight:
Upgrading legacy fare collection infrastructure while maintaining active passenger operations requires precise coordination between systems integrators and transit operators. Account-based ticketing architectures typically reduce physical maintenance burdens while giving operators greater flexibility to integrate third-party payment apps and contactless banking networks into a unified urban mobility framework.
Frequently Asked Questions
Which stations are included in the modernization project?
The contract covers the existing 13 stations of Phase 1 of the PT Mass Rapid Transit Jakarta (Perseroda) network.
Who is partnering with Hitachi Rail on this contract?
Hitachi Rail is working in partnership with PT Softorb Technology Indonesia to deliver the upgraded fare collection infrastructure.
What new payment methods will the upgraded gates support?
The updated system will support EMV contactless bank cards, QR-based e-wallets, prepaid bank cards, paper tickets, and mobile QR tickets through single-target readers integrated with an account-based ticketing system.
Will daily commuter operations be interrupted during the upgrade?
Implementation of the new equipment will be carried out without disrupting daily MRT operations.
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