Disabled social worker Vikki Walton-Cole reports that systemic barriers within the court system, including a lack of accessible parking and courtroom infrastructure, were a primary factor in her decision to leave her profession. Under the Equality Act, HM Courts and Tribunals Service (HMCTS) is legally required to provide reasonable adjustments to ensure disabled individuals can access justice.
Impact of Physical Barriers on Legal Professionals
Walton-Cole’s experience highlights the practical difficulties faced by professionals navigating court facilities. She described arriving at court in significant pain and unable to walk, only to find the building lacked on-site or nearby parking. The distance she was forced to traverse from a distant disabled parking space caused a “massive effort,” and discovering the courtroom was only accessible by stairs led her to “burst into tears.” She noted that such conditions are not conducive to arriving at court as a professional.

Broader Consequences for the Justice System
Inaccessible facilities reportedly affect various participants in the legal process beyond social workers. According to reports, these barriers have led to jurors feeling vulnerable and have forced lawyers to join proceedings remotely, even when they are physically present just metres from the courtroom. These instances suggest that the current infrastructure may be failing to meet the legal standards required for equitable access to justice.
Future Outlook for Court Accessibility
A spokesperson for HMCTS stated that the agency is working closely with disability groups to reduce the barriers that disabled people face. A possible next step involves the agency implementing broader infrastructure audits or structural modifications to ensure compliance with the Equality Act. If these initiatives do not result in tangible improvements, it is likely that advocates will continue to press for more significant legislative or procedural oversight regarding court accessibility.
Frequently Asked Questions
Why did Vikki Walton-Cole leave her job in social work?
She cited the “too many barriers in the court system” as a “massive factor” in her decision to exit the profession.
What legal obligation do courts have regarding disabled access?
Under the Equality Act, courts must provide “reasonable adjustments” to ensure accessibility for those with disabilities.
How is the HMCTS addressing these concerns?
An HMCTS spokesperson stated they are working with disability groups to reduce the barriers disabled people face when accessing justice.
Have you faced similar obstacles while attempting to access court facilities in your local area?
