According to official LINE announcements released on Sept. 7, 2026, the messaging platform’s chat notes feature is undergoing structural adjustments across two distinct phases, prompting widespread panic among users who misinterpreted the updates as a complete deletion of the note-taking tool. Media outlets published alarming headlines claiming that LINE notes were being entirely removed or heavily slashed, but the platform’s official statement clarifies that the core feature remains fully intact. Only two specific types of posts and formatting styles are targeted for removal as part of a service operation and quality enhancement initiative by the company.
Phase One: Functionality Removals Starting Sept. 14, 2026
LINE announced that the first phase of changes takes effect on Sept. 14, 2026, halting the creation of two specific features within chat notes. According to the company’s public notice, users will no longer be able to create new text background cards, which are the decorative elements that apply background colors to text snippets. Existing background cards will not vanish entirely, but they will convert into standard text posts, stripping away the original styling.
Additionally, the automatic publishing of polls to chat notes will cease. When users create a poll inside a chat room, the system will no longer automatically sync that poll content into the notes section. LINE confirmed that the chat room poll feature itself experiences zero disruption and continues to operate normally for users.
Phase Second: Deletion of Existing Posts Starting Oct. 7, 2026
The second phase hits on Oct. 7, 2026, when LINE deletes two specific categories of existing posts from all chat notes, according to the official documentation. These deletions include automatically published polls and LINE Schedule records that the system previously synced into notes without manual intervention.
Furthermore, any LINE VOOM posts shared directly into chat notes will be permanently removed alongside their associated comments and emoji reactions. LINE stated that deleted posts cannot be recovered and the platform provides no one-click backup button, requiring users to manually copy text or take screenshots before the Oct. 7 deadline.
Unaffected Features and the Impact of LINE VOOM Ending
Despite panic surrounding the announcement, the vast majority of chat note functionalities remain completely untouched. According to LINE, standard manual chat notes containing pure text, images, links, and location information will experience no changes. Content saved directly to notes by long-pressing chat messages, normal chat room polls, and LINE Community notes also remain fully operational.
This housekeeping coincides directly with the closure of LINE VOOM, the company’s short-form video and social platform formerly known as LINE Timeline. According to corporate announcements, LINE VOOM is officially ending its service in Taiwan on Sept. 30, 2026, after struggling to capture market share following its 2021 rebranding. Because the platform is shutting down, shared posts originating from VOOM must be cleared out, driving the broader cleanup of ancillary note-taking attachments.
Pro Tip: Check your chat notes immediately for old polls, LINE Schedule logs, or shared LINE VOOM posts. If you need to keep them, manually copy the text into a cloud document or take screenshots before Oct. 7, 2026, as automated recovery options do not exist.
Frequently Asked Questions
Are LINE chat notes being completely deleted?
No. According to LINE official notices, the notes feature itself is entirely safe. Only automatic poll syncs, text background cards, and shared LINE VOOM posts are being removed.
What do I need to back up before Oct. 7, 2026?
You only need to manually back up automatically generated poll results, LINE Schedule activity logs, and posts shared from LINE VOOM if you wish to keep them.
Does this affect manual text notes and photos?
No. Regular text, photos, links, and location data added manually to chat notes remain completely unaffected by the update.
Why is LINE making these changes?
According to the company, these adjustments are part of ongoing service operations and quality enhancement efforts designed to streamline low-usage features alongside the closure of LINE VOOM.
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