RI considers requiring phone numbers for social media accounts

by Rachel Morgan News Editor

Indonesia’s government is taking steps to tighten oversight of social media platforms by proposing a regulation that would require users to register accounts using their mobile phone numbers. The move, announced by Minister of Communication and Digital Affairs Meutya Hafid during a meeting with lawmakers on Monday, is part of a broader effort to enhance accountability and combat online misinformation.

Why Phone Numbers Could Reshape Digital Accountability

Currently, providing a phone number when creating a social media account is optional in Indonesia. If implemented, the new rule would make it mandatory, linking users’ identities to their online activity. Hafid emphasized that this change aims to ensure users are “accountable or responsible for the content they publish.” The proposal is still under public consultation, meaning final details and enforcement mechanisms remain under review.

This initiative comes as part of a larger digital governance strategy. The Ministry of Communication and Digital Affairs (Komdigi) is also strengthening verification of digital identities through Electronic Certification Providers (PSrE) to counter misinformation, disinformation, and the misuse of deepfake technology. The government has already launched cyber patrols in coordination with other agencies to monitor and address disinformation and hate speech on digital platforms.

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The government has requested transparency reports and explanations of content moderation systems from social media platforms, but compliance with these requests remains low—at around 20 percent. This has led to direct investigations of platforms like Meta regarding health-related hoaxes and compliance with child protection policies under the PP Tunas initiative.

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A Multilayered Approach to Digital Safety

Beyond user registration, the government is exploring additional measures to improve digital safety. One potential rule could require foreign social media platforms to establish representative offices in Indonesia, facilitating closer coordination with authorities on issues like content moderation and user protection. Hafid also noted that efforts will extend beyond platforms, including public education campaigns to raise awareness about responsible online behavior.

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This push for stricter digital oversight reflects a growing global trend where governments seek to balance free expression with the need to curb harmful content. Mandatory phone number registration could make it harder for anonymous accounts to spread misinformation or engage in harmful behavior, but it also raises privacy concerns. The success of such measures often hinges on public buy-in and the willingness of tech companies to cooperate—both of which remain uncertain in Indonesia’s evolving digital landscape.

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What’s Next for Indonesia’s Digital Policy?

The proposed regulation is still in its consultation phase, meaning its final form—and whether it will be approved—remains unclear. If passed, it could set a precedent for other Southeast Asian nations grappling with similar challenges. However, the government’s broader strategy, which includes platform investigations and public awareness campaigns, suggests a long-term commitment to shaping Indonesia’s digital future.

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Analysts expect that if the phone number requirement moves forward, it could face legal and technical hurdles, particularly regarding data privacy and the practicality of enforcement across millions of users. The government’s approach may also influence how social media platforms operate in the region, potentially leading to stricter content policies or greater transparency in moderation practices.

Frequently Asked Questions

[Question 1]

Why is Indonesia proposing mandatory phone number registration for social media accounts?

Indonesia begins enforcing social media ban for children under-16s • FRANCE 24 English

The government aims to increase user accountability for online content, reduce anonymous misinformation, and enhance oversight of digital platforms. Currently, phone number verification is optional, but making it mandatory could help trace harmful activity to specific individuals.

[Question 2]

What other measures is the government taking to improve digital safety?

Beyond phone number registration, the government is strengthening digital identity verification, conducting cyber patrols to combat disinformation, and considering rules for platforms to establish local offices. Public education campaigns are also part of the strategy.

[Question 3]

How are social media platforms responding to the government’s requests?

Compliance with government requests for transparency reports and content moderation explanations has been low, at around 20 percent. This has led to direct investigations, including of Meta, over issues like health hoaxes and child protection violations.

As digital spaces continue to evolve, how should governments balance freedom of expression with the need to protect users from harm? Share your thoughts below.

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