Jetstar has joined a growing number of airlines monetizing basic services by introducing a new carry-on luggage fee structure, transforming low-cost base fares into facades for hidden add-on costs, according to a recent announcement from Qantas’s low-cost carrier.
How Jetstar’s New Carry-On Baggage Policy Works
Under the new structure announced by Jetstar, tickets will only include one under-seat bag, such as a backpack, handbag, or laptop bag. Customers who bring stowed carry-on luggage will face an additional layer of fees, adding to existing charges for check-in baggage, preferred seats, cancellation rights, and meals. According to Guardian Australia analysis of different Jetstar routes, fees to carry an overhead bag on an overseas trip can exceed $100 depending on the length of the flight.
Consumer Backlash and Price Comparison Hurdles
Consumer experts warn that these extra charges obscure the checkout price and complicate airfare comparisons. Graeme Hughes, an adjunct associate professor at Griffith University, stated that the policy allows Jetstar to broadcast the cheapest price while hitting travelers with add-on costs as they click through the booking process. Hughes noted that this creates frustration because passengers cannot easily perform an apple-to-apple comparison with other airfares. Andy Kelly, campaigns director at consumer advocacy group Choice, described the policy as an easy cash grab that makes it hard for consumers to assess value.
Did You Know?
The European Council recently mandated that airlines, booking platforms, and search engines must display airfares inclusive of carry-on luggage at the outset of the booking process, following pushback against airlines charging for small cases.
Global Low-Cost Carrier Fee Comparisons
Jetstar’s shift aligns with a broader global trend among low-cost carriers. Dr. Ian Douglas, an honorary senior lecturer at the University of New South Wales’ School of Aviation, noted that nearly every low-cost carrier in Europe charges some sort of fee. Ryanair charges passengers between €/£12 and €/£36 when paying at booking, or up to €/£60 at the airport. EasyJet varies its fees based on demand, charging up to £60 at the boarding gate for unpaid luggage. Meanwhile, German carrier Eurowings charges basic-fare customers starting at €18 or £16 for large carry-on luggage.
Frequently Asked Questions
What does Jetstar’s new ticket include?
Under the new policy, standard tickets include only one under-seat bag, such as a backpack, handbag, or laptop bag.
How much do overhead carry-on fees cost?
Fees depend on the length of the flight and route, with overseas trips potentially exceeding $100 for overhead bags, according to Guardian Australia analysis.
Do other airlines charge for carry-on bags?
Yes. International low-cost carriers like Ryanair, EasyJet, and Eurowings routinely charge passengers extra fees for large carry-on luggage stored in overhead lockers.