LA County Moves to Restore LGBTQ+ Support on 988 Hotline

by Rachel Morgan News Editor

Los Angeles County’s Board of Supervisors voted unanimously this week to move forward with restoring “Press 3,” a dedicated LGBTQ+ option on the 988 mental‑health crisis line.

What happened

The board approved a series of motions that would bring back the “Press 3” service, which connects callers to counselors trained specifically for LGBTQ+ challenges. The option has existed since the 988 line was introduced three years ago.

Funding for the service was pulled in July by the Trump Administration, which argued that specialized services were unnecessary. The county’s plan now seeks approval from the same federal agency that terminated the funding.

Why it matters

According to Supervisor Janice Hahn, LGBTQ+ youth face higher suicide risk because of “the hostility and isolation that they too often experience.” Last year, 700,000 people called 988 and were routed to the specialized resources that the “Press 3” option would provide.

The state is also acting: Governor Newsom’s administration has partnered with the Trevor Project to train 988 crisis counselors, and a House‑reviewed act proposed by Congressman Raja Krishnamoorthi would earmark at least 9% of 988 funds for LGBTQ+ youth services.

Did You Know? The “Press 3” service was initially launched when the 988 lifeline began three years ago, offering an early model for LGBTQ+ specific crisis counseling.

What could happen next

If the federal agency grants the requested approval, the “Press 3” option would be reinstated for callers in Los Angeles County, and the county would need to contract one or more crisis‑intervention providers to deliver the service.

Supervisors Janice Hahn and Lindsey Horvath also supported motions backing pending legislation from State Assemblymember Mark Gonzàlez that could fund a statewide restoration of the resource. Should that legislation pass, other counties might follow Los Angeles’ lead, expanding LGBTQ+ crisis support across California.

Expert Insight: Reinstating “Press 3” addresses a clear gap in mental‑health services for a vulnerable population. While federal approval is a hurdle, the county’s proactive stance—combined with state‑level training initiatives—could set a precedent that encourages broader legislative action and funding allocations for LGBTQ+ crisis care.

Frequently Asked Questions

What is the “Press 3” option?

It is a feature of the 988 mental‑health line that routes callers to counselors who have specialized training to address LGBTQ+ specific challenges.

Why was the service discontinued?

The Trump Administration withdrew funding for the “Press 3” service in July, stating that specialized services for the LGBTQ+ community were unnecessary.

What steps must the county take to restore the service?

The county must secure approval from the federal agency that ended the funding and then contract one or more crisis‑intervention providers to deliver the LGBTQ+ focused counseling.

How do you think this move could influence mental‑health resources for LGBTQ+ individuals in other regions?

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