A viral video capturing a confrontation between a school principal and a parent in Hardoi, Uttar Pradesh, has sparked a significant debate regarding the practices of private educational institutions. The incident has raised concerns over alleged coercion concerning the purchase of notebooks and study materials.
Conflict at Sunbeam School
The incident occurred on April 24 at Sunbeam School, located in the Civil Lines area. The footage shows principal Mamta Mishra angrily confronting a parent, Neelam Verma, shouting at her in the presence of others.
The video was originally recorded by another parent and shared within a school WhatsApp group before spreading across social media platforms. This has led to sharp reactions and a wider discussion on the accountability of private school administrations.
Conflicting Claims Over School Supplies
Neelam Verma, whose daughter Alisha is a UKG student, claims the dispute began when the school insisted she purchase four additional notebooks worth approximately Rs 1,200 exclusively from the institution.

Verma stated that whereas she had already bought the prescribed course material, her daughter began returning home without homework due to the lack of these specific notebooks. When she requested a 15-day extension to arrange the payment, she alleges the principal called her ‘illiterate’ and ‘uncultured’ and threatened to strike her child’s name off the rolls.
The Principal’s Response
Principal Mamta Mishra has denied these allegations in a video statement posted on Facebook. Mishra claimed that the parent had been pressuring her to reduce school fees during a day when the school was conducting a vaccination drive.
While Mishra admitted that her language “may have been harsh,” she asserted that the context of the reaction was missing. She further questioned whether the primary class fee of Rs 1,300 was unreasonable.
Official Inquiry and Potential Outcomes
Basic Shiksha Adhikari (BSA) Dr. Ajit Singh has confirmed that a preliminary enquiry has been ordered. A three-member team has been established to investigate the matter.
Further action may depend on the findings of this team. The investigation is likely to determine if there were any violations of established norms or the Right to Education Act.
The viral clip has reignited a broader conversation among regional parents regarding schools allegedly forcing the purchase of costly supplies, putting the institution under intense scrutiny.
Frequently Asked Questions
What caused the dispute between the parent and the principal?
The parent alleges the school forced the purchase of four additional notebooks costing around Rs 1,200, while the principal claims the parent was pressuring her to reduce school fees during a vaccination drive.
What official action has been taken following the viral video?
BSA Dr. Ajit Singh has ordered a preliminary enquiry and formed a three-member team to investigate the incident.
Could the school face legal penalties?
Further action will depend on the enquiry’s findings, specifically whether the school violated any norms or the Right to Education Act.
Do you believe private schools should be strictly prohibited from mandating where parents purchase notebooks and supplies?
