Strike her off rolls: UP school principal yells at parents over notebooks, fee

by Rachel Morgan News Editor

A viral video capturing a confrontation between a school principal and a parent in Hardoi, Uttar Pradesh, has sparked a significant debate regarding the practices of private educational institutions. The incident has raised concerns over alleged coercion concerning the purchase of notebooks and study materials.

Conflict at Sunbeam School

The incident occurred on April 24 at Sunbeam School, located in the Civil Lines area. The footage shows principal Mamta Mishra angrily confronting a parent, Neelam Verma, shouting at her in the presence of others.

The video was originally recorded by another parent and shared within a school WhatsApp group before spreading across social media platforms. This has led to sharp reactions and a wider discussion on the accountability of private school administrations.

Did You Know? Neelam Verma filed her official complaint with the District Magistrate through the IGRS portal, which is a state-level online platform designed for managing public grievances in Uttar Pradesh.

Conflicting Claims Over School Supplies

Neelam Verma, whose daughter Alisha is a UKG student, claims the dispute began when the school insisted she purchase four additional notebooks worth approximately Rs 1,200 exclusively from the institution.

Conflicting Claims Over School Supplies
Neelam Verma The Principal Response Mamta Mishra

Verma stated that whereas she had already bought the prescribed course material, her daughter began returning home without homework due to the lack of these specific notebooks. When she requested a 15-day extension to arrange the payment, she alleges the principal called her ‘illiterate’ and ‘uncultured’ and threatened to strike her child’s name off the rolls.

The Principal’s Response

Principal Mamta Mishra has denied these allegations in a video statement posted on Facebook. Mishra claimed that the parent had been pressuring her to reduce school fees during a day when the school was conducting a vaccination drive.

While Mishra admitted that her language “may have been harsh,” she asserted that the context of the reaction was missing. She further questioned whether the primary class fee of Rs 1,300 was unreasonable.

Expert Insight: This clash highlights a recurring tension in private education where the drive for institutional revenue—through mandated supplies and fees—collides with parental expectations of transparency. When communication breaks down, as seen here, the resulting public outcry often forces regulatory bodies to intervene in matters that were previously handled internally.

Official Inquiry and Potential Outcomes

Basic Shiksha Adhikari (BSA) Dr. Ajit Singh has confirmed that a preliminary enquiry has been ordered. A three-member team has been established to investigate the matter.

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Further action may depend on the findings of this team. The investigation is likely to determine if there were any violations of established norms or the Right to Education Act.

The viral clip has reignited a broader conversation among regional parents regarding schools allegedly forcing the purchase of costly supplies, putting the institution under intense scrutiny.

Frequently Asked Questions

What caused the dispute between the parent and the principal?

The parent alleges the school forced the purchase of four additional notebooks costing around Rs 1,200, while the principal claims the parent was pressuring her to reduce school fees during a vaccination drive.

From Instagram — related to Ajit Singh, Education Act

What official action has been taken following the viral video?

BSA Dr. Ajit Singh has ordered a preliminary enquiry and formed a three-member team to investigate the incident.

Could the school face legal penalties?

Further action will depend on the enquiry’s findings, specifically whether the school violated any norms or the Right to Education Act.

Do you believe private schools should be strictly prohibited from mandating where parents purchase notebooks and supplies?

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