Opening The Cottage at Ashfield Police Station on Wednesday, Women’s and Girls’ Emergency Centre chief executive Nicole Yade and Burwood Police Area Commander Christine McDonald established a dedicated domestic violence support centre inside a heritage building that previously operated as the inner-west station, according to reporting from The Sydney Morning Herald.
Twenty years prior, Yade walked into that same Ashfield station clutching her five-month-old baby to report nearly a decade of domestic violence, facing a stark waiting room and a sterile environment. Today, the facility offers plush furnishings, children’s toys, emergency supplies, and specialized tech-sweeping equipment where victim-survivors can check their electronics for spyware and have their cars checked for tracking devices.
According to Yade, victim-survivors escaping family and domestic violence attempt to leave an average of seven times before departing permanently, often hindered by a lack of support, resources, housing, or the fear of escalating violence. The Cottage aims to reduce that number by providing a trauma-informed, warm, and calm environment designed to help individuals feel supported and less isolated.
On-Site Services and Coercive Control Evidence Collection
A domestic violence liaison officer is permanently based at The Cottage to assist those who choose to report incidents to law enforcement. According to McDonald, the centre allows evidence such as spyware found on personal devices to be collected directly on-site to help pursue coercive control charges.
Rather than sitting in a sterile police waiting room, survivors can speak with frontline staff, receive referrals to specialist services, and speak with officers in a relaxed setting. McDonald noted that officers can be brought into the space to take a police statement on a lounge while having a cup of tea.
The facility is funded through existing resources from the Women’s and Girls’ Emergency Centre and the police area command, and it remains open every Wednesday at Ashfield Police Station.
Demographic Challenges and Underreporting Across Burwood
Burwood ranks as the fifth-most diverse community in Australia, a demographic reality that drives local police concerns regarding underreporting. McDonald stated that domestic and family violence functions as an epidemic and expressed concern that residents intimidated by police or possessing negative experiences with authorities in their home countries might hesitate to come forward.
Police data referenced in the coverage indicates that officers have dealt with upwards of 130,000 cases this year involving individuals safeguarded by an Apprehended Domestic Violence Order, equating to one call every three minutes. More than 60 per cent of total police time is spent managing domestic and family violence incidents.
At the same time, the NSW Police force faces a severe staffing shortage with more than 2,000 officer vacancies. Annual reports reveal that female representation across the 20,000-strong force has stayed stagnant at under 37 per cent for five years.
Did You Know? The Cottage is situated inside a heritage building that previously served as the Ashfield Police Station, where chief executive Nicole Yade first reported domestic violence two decades ago.
Frequently Asked Questions
What days is The Cottage open for survivors?
The Cottage is open every Wednesday at Ashfield Police Station for victim-survivors seeking support.

Who runs and funds The Cottage?
The centre is run by the Women’s and Girls’ Emergency Centre and funded through existing resources from that centre alongside the police area command, as reported by The Sydney Morning Herald.
What specific safety checks are available at the facility?
Victim-survivors can have their electronics checked for spyware and their cars swept for tracking devices by frontline staff.
Help can be reached through the National Sexual Assault, Domestic Family Violence Counselling Service by calling 1800RESPECT (1800 737 732) or by contacting the Men’s Referral Service at 1300 766 491.
How might embedding specialist support hubs directly inside police stations alter reporting rates for diverse communities across metropolitan areas?
Worth a look