European aviation industry leaders are demanding the power to temporarily suspend the EU’s digital Entry/Exit System (EES) to mitigate severe border delays. The Airports Council International Europe, Airlines for Europe, and the International Air Transport Association warned that the system has reached a “critical point,” causing five-hour queues and disrupting flight departures.
Why are airlines and airports calling for EES flexibility?
The primary aviation lobby groups sent a joint letter to European Commission President Ursula von der Leyen requesting immediate intervention. They stated that the current implementation of the EES is creating “severe operational consequences” that place airports, airlines, and border authorities under unsustainable pressure.
Industry representatives noted that the delays have already reached a stage where departure gates are closing with planes only half-full. This occurs as passengers struggle to clear the new digital checkpoints in time for their flights. The groups are urging the EU to grant member states the flexibility to “completely suspend” the system whenever passenger volumes exceed the operational capacity of border facilities.
What are the economic risks of these border delays?
The World Travel and Tourism Council (WTTC) has endorsed the industry’s call for flexibility, citing potential losses to the European economy. According to the WTTC, the ongoing disruptions could put up to 41 million arrivals and $45.4 billion in visitor spending at risk.

WTTC President and CEO Gloria Guevara stated that if lengthy delays become “accepted practice,” travelers will likely seek alternative destinations. “Europe cannot afford to compromise its competitiveness or the experience it offers millions of visitors,” Guevara said in a statement.
This economic concern comes as European airports prepare for a massive influx of travelers. Industry data suggests airports are expected to handle 40 million more passengers in July and August than they did in the preceding two months, a period that will test the stability of the new digital system.
How does the digital Entry/Exit System function?
The EES was introduced to replace the traditional method of manual passport stamping. The system is designed to digitize the process of monitoring travel into and out of the Schengen Area. Instead of ink stamps, the system records several specific data points for each traveler:
- Full name and passport information
- Fingerprint scans
- Facial images
- Exact dates and locations of entry and exit
While the European Commission announced the system was “fully operational” across the Schengen Area in April, the transition has faced significant practical hurdles. Since its rollout began in October, the system has been linked to lengthy processing delays at various border points.
What is the contrast between official claims and industry reports?
There is a notable discrepancy between the European Commission’s assessment of the system and the reality reported by aviation stakeholders. While the Commission characterized the EES as fully functional as of April, industry groups report that the system’s instability is actively undermining the reputation of European tourism.
The aviation sector warns that without additional flexibility, the current challenges will intensify during the peak summer travel season. The lobby groups argue that the current situation is not just a matter of inconvenience but a threat to the efficiency and competitiveness of the European travel market.
Frequently Asked Questions
What is the EES?
The Entry/Exit System (EES) is a digital border check system used by the EU to replace manual passport stamping with biometric data collection, including fingerprints and facial images.
Why are there long queues at European airports?
Industry groups report that the implementation of the EES has caused operational delays, with some passengers facing waits of up to five hours.
Can the EES be suspended?
Airlines and airport representatives are currently requesting that the European Commission grant member states the authority to suspend the system when passenger numbers exceed border facility capacity.
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