A functional doctor at Puskesmas Pakisaji in Malang, East Java, has been suspended following a social media comment insulting a BPJS healthcare recipient who reportedly waited eight hours for a hospital room, according to local health officials.
Suspension and Investigation at Puskesmas Pakisaji
Dr. Herdiana Ayu Saputri faced immediate suspension from healthcare duties after posting a comment telling a patient to enter the “red triage first” following an eight-hour wait for a treatment room. Secretary of the Malang Regency Health Office (Dinkes), drg. Izzah EL Maila, confirmed the disciplinary measure on Thursday, August 6, 2026. According to Dinkes, the suspension aims to facilitate a formal investigation into alleged disciplinary violations by the civil servant.
Following the online incident, health authorities summoned Dr. Herdiana for questioning and official record-keeping. During the examination, she acknowledged that the social media account used to reply to the patient belonged to her. The patient who originally posted the experience online has been identified as Yurizal Tri Chaerawan.
Did You Know? Dr. Herdiana Ayu Saputri serves as a functional doctor and civil servant assigned to Puskesmas Pakisaji in Malang, East Java.
Disciplinary Procedures and Future Implications
The suspension remains effective immediately to ensure an unobstructed review of the case.
Frequently Asked Questions
Why was Dr. Herdiana Ayu Saputri suspended?
She was suspended following a social media comment directed at a BPJS patient who waited eight hours for a hospital room, prompting an investigation into alleged disciplinary violations.
Who confirmed the suspension of the doctor?
The suspension was confirmed by drg. Izzah EL Maila, Secretary of the Malang Regency Health Office (Dinkes), on Thursday, August 6, 2026.
What specific comment triggered the disciplinary action?
The doctor commented “masuk triase merah dulu” on a social media post published by a BPJS patient named Yurizal Tri Chaerawan.
How do online interactions by public healthcare workers affect their standing within regional health offices?