New Zealand’s tourism sector is shifting toward a “managed growth” model, with the government aiming to restore visitor arrivals to pre-pandemic levels while doubling tourism export value over the next decade. Tourism and Hospitality Minister Louise Upston confirmed that future industry expansion will prioritize community “social licence” and regional dispersal, supported by a $5 million funding boost for Tourism New Zealand, according to her statement at a Scrutiny Week appearance before the Economic Development, Science and Innovation Committee.
How is the government managing tourism growth?
Minister Upston has signaled a departure from “growth at any cost,” emphasizing that the government intends to invest in infrastructure alongside visitor increases. Currently, visitor arrivals have reached 94 percent of pre-pandemic levels. To maintain this momentum without straining local resources, the government is adjusting how it allocates the International Visitor Levy (IVL). According to Upston, the investment ratio for the levy is shifting from 80 percent demand-focused and 20 percent supply-focused to a 60-40 split, with further adjustments to 40-60 under consideration for future years.
Why is the International Visitor Levy controversial?
Public and industry debate persists regarding the use of the International Visitor Levy, which was significantly increased to $100 per visitor. While many stakeholders expected these funds to be earmarked exclusively for physical infrastructure like public toilets and walking trails, Minister Upston clarified that the government never made such a guarantee. She acknowledged that communication regarding the levy’s allocation has been insufficient, stating it is a “fair cop” that the public has struggled to track where the money is being spent. The government plans to release a comprehensive tourism policy statement by the end of June to improve transparency.
What role does the Michelin Guide play in tourism strategy?
The government is positioning the arrival of the Michelin Guide as a catalyst for the hospitality sector’s international profile. Minister Upston described the guide’s entry as an “Olympics for hospitality,” intended to prove that New Zealand restaurants can compete on a global stage. The strategy aims to leverage high-end culinary tourism to boost the reputation of New Zealand’s food and wine exports. By elevating the country’s prestige, the government hopes to attract high-value visitors who stay longer and contribute more to the local economy.

Did you know?
The International Visitor Levy was first introduced in 2019 specifically to help mitigate the environmental and infrastructure pressures caused by increasing visitor numbers. It remains one of the primary mechanisms the government uses to balance economic growth with environmental conservation.
Frequently Asked Questions
- Will visitor numbers return to 2019 levels soon? Yes, arrivals are already at 94 percent of pre-pandemic levels, and the government expects to hit full recovery this year.
- Is the International Visitor Levy used for building roads? The levy is used for a variety of tourism-related projects, though Minister Upston noted that it also supports the baseline funding of agencies like Tourism New Zealand.
- What is the “social licence” of tourism? It refers to the level of community support for tourism in a specific area. The government is now requiring Tourism New Zealand to monitor this to ensure local residents remain supportive of visitor growth.
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