A Sweet New Bloom: Universal Stores Reimagined in Lerwick
For the Williamson family, a visit to Lerwick’s Universal Stores just got a whole lot sweeter. Nicola and Joe Williamson recently took the reins of the beloved local institution, a dream come true for their four children who are already enthusiastically sharing the joy with their friends.
From Forestry to Floristry: A Career in Full Bloom
Nicola Williamson’s journey to owning Universal Stores is a testament to following one’s passion. Previously studying forestry, driven by a lifelong love of flowers, she found herself seeking a more creative outlet. “All I’ve ever loved is being creative,” she explained to Shetland News. A former office job proved unfulfilling, leading her to embrace the opportunity when Universal Stores became available for sale last year.
The acquisition wasn’t without its challenges. The process began in August 2025 and finalized on March 3rd, 2026, with Nicola briefly leaving a hospital position in December anticipating an earlier completion. “It’s been a bit of a long struggle,” she admitted, highlighting the complexities of the transfer.
More Than Just Sweets: A Vision for Universal Stores
While the iconic sweet shop will remain a central feature, Nicola envisions expanding the offerings. Renovations are underway, but she assures the community that the sweet treats will stay. Ideas include introducing takeaway coffee, though this remains under consideration.
A Floral Focus and Creative Workshops
The flower shop on the lower floor is set to become a focal point, evolving into a destination for more than just bouquets. Nicola plans to incorporate gifts and candles, creating a more comprehensive shopping experience. Looking ahead, she intends to host flower and wreath-making classes, even offering bespoke wedding bouquet design sessions for brides-to-be.
The “Hard Launch” and Mother’s Day Rush
The transition hasn’t been without its intensity. What was intended as a “soft launch” quickly became a “very hard launch,” with Nicola dedicating 70 hours in the week leading up to Mother’s Day to meet the demand. Despite the demanding start, she describes the experience as “really good.”
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FAQ
Q: Will Universal Stores still sell sweets?
A: Yes, the sweet shop will remain a core part of Universal Stores.
Q: What new services will be offered?
A: The flower shop will expand to include gifts and candles, and workshops on flower arranging are planned.
Q: When did the Williamson family take over Universal Stores?
A: The takeover was completed on March 3rd, 2026.
What are your favorite memories of Universal Stores? Share your thoughts in the comments below!
