Aligning with Key Stakeholders: Navigating Quality vs. Security Issues in Customer Controversies

The post Aligning with Key Stakeholders: Navigating Quality vs. Security Issues in Customer Controversies appeared first on News Directory 3.
[한 기업의 질문] “Given the recent customer controversy, we are thinking about how to stay in line with our customers. We define the controversy as a quality issue. This is because customers, on the contrary, define it as a security problem. “Is there a way to match our eye level to that of our customers?” […]